Hotel Front Desk Representative

3 days ago


Colorado Springs, Colorado, United States Embassy Suites by Hilton Colorado Springs Full time
Hotel Front Desk Agent

We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Embassy Suites by Hilton Colorado Springs.

Key Responsibilities:
  • Greet and check-in guests, manage their account information, and ensure a smooth stay.
  • Take incoming calls, online and in-person room bookings, and answer questions about room rates, availability, and amenities.
  • Perform regular bookkeeping duties, including updating guest information and resolving customer complaints.
  • Collaborate with housekeeping staff to ensure rooms are ready for new guests.
Requirements:
  • 1+ year of hotel industry experience or related job preferred.
  • Strong customer service, interpersonal, organizational, and time management skills.
  • High school diploma, GED, or equivalent.
  • Working knowledge of Microsoft Office and reservation management systems.

Please note that due to shuttle requirements, a DMV and drug screen will be required for this position.



  • Colorado Springs, Colorado, United States The Broadmoor Hotel Full time

    Job Title: Front Desk RepresentativeJob Summary:The Broadmoor Hotel is committed to delivering exceptional guest experiences and maintaining a culture of family and community. As a Front Desk Representative, you will play a key role in upholding our reputation by providing warm, welcoming, and personalized service to our guests.Key...


  • Colorado Springs, Colorado, United States Doubletree by Hilton- Colorado Springs Full time

    We are seeking a highly skilled and enthusiastic Hotel Front Desk Agent to join our team at Doubletree by Hilton- Colorado Springs. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences to our guests.Responsibilities:Collaborate with the housekeeping staff to ensure rooms are prepared for new...


  • Colorado Springs, Colorado, United States CUSA Full time

    Job SummaryCUSA is seeking a highly organized and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key ResponsibilitiesGuest Services: Greet and...


  • Colorado Springs, Colorado, United States CUSA Full time

    {"Job Title": "Front Desk Agent", "Job Summary": "We are seeking a highly organized and customer-focused Front Desk Agent to join our team at CUSA. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may...


  • Colorado Springs, Colorado, United States Hotel Equities Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Holiday Inn Airport Colorado Springs. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of hospitality...


  • Glenwood Springs, Colorado, United States Comfort Inn & Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Comfort Inn & Suites. As a Front Desk Representative, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Greeting and Registration: Greet...

  • Front Desk Agent

    4 months ago


    Colorado Springs, Colorado, United States HomeTowne Studios - Colorado Springs Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ $17.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer...


  • Colorado Springs, Colorado, United States Garden of the Gods Resort and Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at the Garden of the Gods Resort and Club. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and members, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services:...


  • Colorado Springs, Colorado, United States Sun Hill Properties Inc. Full time

    Job OverviewThe Guest Services Supervisor plays a pivotal role in ensuring that guests receive exceptional service from the moment they arrive until their departure, fostering a welcoming atmosphere that encourages repeat visits.Key Responsibilities:Guide and support front desk personnel in their daily tasks and responsibilities.Manage guest reservations,...

  • Front Desk Agent

    4 months ago


    Glenwood Springs, Colorado, United States Hotel Glenwood Springs Full time

    Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...


  • Colorado Springs, Colorado, United States National Vision Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at National Vision. As the face of our stores, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers through the store, and maintaining organized patient records.Key Responsibilities:Customer Service:...


  • Colorado Springs, Colorado, United States National Vision Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at National Vision. As the face of our stores, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers through the store, and maintaining organized patient records.Key Responsibilities:Customer Service:...


  • Colorado Springs, Colorado, United States Great Wolf Resorts Full time

    {"title": "Front Desk Agent", "description": "**Welcome to Great Wolf Resorts****Job Summary**We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Great Wolf Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their...


  • Colorado Springs, Colorado, United States Garden of the Gods Resort and Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Garden of the Gods Resort and Club. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and members, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services: Assist...


  • Colorado Springs, Colorado, United States Great Wolf Resorts Full time

    **Job Summary**At Great Wolf Resorts, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.**Key Responsibilities:**Welcome guests by greeting, answering questions, and...


  • Colorado Springs, Colorado, United States Great Wolf Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Great Wolf Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesWelcome guests by greeting, answering questions, and responding...


  • Steamboat Springs, Colorado, United States Nordic Lodge- Steamboat Springs Full time

    Front Desk Supervisor Job DescriptionCrestline Hotels & Resorts is seeking a highly skilled Front Desk Supervisor to oversee the operation of the front desk at Nordic Lodge- Steamboat Springs. This is a key role that requires strong leadership and communication skills to maintain the highest productivity, employee morale, and guest service.Key...


  • Glenwood Springs, Colorado, United States Hotel Colorado Full time

    Job Summary:The Hotel Colorado is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience for all visitors.Key Responsibilities:Guest Services: Greet guests and check them into the hotel,...

  • Front Desk Supervisor

    5 hours ago


    Steamboat Springs, Colorado, United States Nordic Lodge- Steamboat Springs Full time

    Job Title: Front Desk SupervisorAt Nordic Lodge- Steamboat Springs, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key Responsibilities:Supervise the front...


  • Colorado Springs, Colorado, United States National Vision Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at National Vision. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers through the store, and performing various administrative tasks.Key ResponsibilitiesDeliver...