Lead Health System Specialist

3 days ago

White Plains, New York, United States Veterans Affairs, Veterans Health Administration Full time
Job Summary

The incumbent serves as a Lead Health System Specialist - C&P Specialist in the Credentialing and Privileging Office. They are responsible for providing administrative, consulting, technical direction, and support to the C&P Specialists, C&P Manager, and program operations.

Key Responsibilities
  • Providing oversight and input regarding compliance with VHA policies, directives, memos, notices, The Joint Commission standards, and recommendations by the Office of Inspector General and Government Accountability Office.
  • Collecting relevant data and making informed decisions to ensure qualified healthcare professionals are providing appropriate care in appropriate settings.
  • Acting as a subject matter expert to providers and service chiefs regarding routine and complex matters related to C&P, including provider competence for the ongoing provider practice evaluation and focused provider practice evaluation.
  • Serving as lead specialist over a group of C&P Specialists, responsible for assigning, monitoring, and reviewing the work performed by subordinate team members.
  • Training or arranging for the training of team members in methods and techniques of technical skills and team building and working in teams to accomplish tasks or projects.
  • Maintaining reference materials, project files, and relevant background documents and making available policies, procedures, and written instructions from the C&P Manager.
  • Serving as a first-level point of contact for the office's specialists by providing high-level consultation advice and guidance and serving as a first-level diffuser in difficult situations.
  • Participating in policy and decision-making initiatives and ensuring quality assurance in the VAMC's C&P program.
  • Utilizing evaluation results to make suggestions and improve organization/program performance and conducting and overseeing internal controls and audits.
  • Serving as a consultant and providing guidance to VAMC leadership and C&P Office Specialists on all matters pertaining to the facility's C&P program.
Requirements

To qualify for this position, applicants must meet the Individual Occupational Requirement (IOR) and have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to:

  • Applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of the facility's medical staff functions and C&P program operations.
  • Interpreting C&P, as well as Staffing regulations/requirements for healthcare practitioners.
  • Making informed decisions to ensure qualified healthcare professionals are providing appropriate care in appropriate settings.
  • Researching data and policies to be incorporated into program directives covering new and innovative conceptual approaches and methods for enhancing the assessment of current competence and quality of care provided and identification of areas for improvement.
  • Providing oversight and input regarding compliance with VHA policies, directives, memos, and notices.

Applicants may qualify based on education or a combination of education and experience. A transcript must be submitted with the application if basing all or part of the qualifications on education.

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