Reservations and Service Manager

2 days ago


Los Angeles, California, United States Living Room LA Full time
Key Responsibilities
  • Greeting and Check-In: Greet all members and guests warmly, ensuring a seamless and enjoyable experience from arrival to departure.
  • Reservations Management: Accurately manage reservations, maintain the reservation system, and optimize table occupancy while maintaining a smooth flow of service.
  • Phone and Administrative Support: Answer high-volume phone lines, respond to inquiries with detailed knowledge and professionalism, and provide administrative support, including handling mail and member inquiries.
  • Relationship Building: Build and maintain positive relationships with members and guests, providing personalized service and remembering names and preferences.
Requirements
  • Minimum 2+ years' experience in a similar role, preferably in a high-end hospitality environment.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Friendly, approachable, and professional demeanor.
  • Ability to work flexible hours, including nights, weekends, and holidays as needed.
  • Proficiency in using reservation systems and basic computer skills.
Benefits
  • 100% Healthcare coverage including Dental and Vision.
  • Wellness Benefits for a balanced lifestyle.
  • Competitive 401k match for your financial future.
  • Career Growth opportunities that empower you.
  • Learning & Development for your growth with us.
  • Fun and Exciting Team Member Events that build bonds.
  • Free Team Member Meals to fuel your creativity.


  • Los Angeles, California, United States Peak Reservations Full time

    About Peak ReservationsAt Peak Reservations, we're revolutionizing the reservation experience for restaurants. Our innovative platform empowers guests to select and reserve their preferred table online, opening up a new revenue stream for our customers. We're a dynamic team of foodies who are passionate about delivering an exceptional dining experience for...


  • Los Angeles, California, United States Peak Reservations Full time

    Drive Revenue Growth with Peak ReservationsWe are seeking a highly motivated Business Development Representative to join our team in Los Angeles. As a BDR, you will play a pivotal role in driving our growth in the city by building and owning a brand new Peak territory from the ground up.About the RoleThis is an exciting opportunity for an ambitious sales...


  • Los Angeles, California, United States Marriott Full time

    About the Job">We are currently seeking a Reservations Operations Manager to join our team. In this role, you will be responsible for coordinating group room reservations and related functions with in-house departments, affiliates, and outside group contacts.">Key Responsibilities">">Manage group block coordination, including pickup numbers, reservation...


  • Los Angeles, California, United States Four Seasons Hotels Limited Full time

    We are looking for a Reservations and Operations Agent to join our team at The Beverly Wilshire, a Four Seasons Hotel. As a key member of our hotel operations team, you will be responsible for handling all guest interactions with the highest level of hospitality and professionalism.The successful candidate will have 1-2 years of previous experience as a...


  • Los Angeles, California, United States Limousine Service Full time

    We are seeking a highly skilled and organized individual to join our team as a Dispatcher/Reservation Agent.About UsOur well-established Limousine Service has been a leader in the industry for 45 years, having navigated a global pandemic and continued to thrive.With a strong presence in North Hollywood, we provide premium transportation services to clients...


  • Los Angeles, California, United States The Academy of Magical Arts Full time

    About the RoleThe Academy of Magical Arts is seeking a highly skilled Reservationist to provide exceptional customer service to our members and guests. As a key member of our team, you will be responsible for handling incoming calls, booking dining reservations, and providing information on club policies and events.


  • Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time

    Job SummaryWe are seeking an experienced Front Desk Supervisor to join our team at TPG Hotels Resorts and Marinas. As a key member of our front office team, you will be responsible for ensuring exceptional customer service delivery while providing leadership and guidance to our front desk staff.Responsibilities:Guest Services:Greet and welcome guests in a...


  • Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time

    TPG Hotels, Resorts & Marinas is a leading hotel management company that prides itself on delivering exceptional customer service and creating memorable experiences for our guests. We are seeking a highly motivated and detail-oriented Night Auditor to join our team.">The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel's...


  • Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time

    Job DescriptionThe Front Desk Supervisor plays a critical role in ensuring that our guests receive exceptional customer service during their stay at one of our TPG Hotels Resorts and Marinas properties. This individual will be responsible for overseeing the front desk operations, supervising front desk staff, and handling guest complaints in a professional...


  • Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time

    About UsTPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets.Our Mission:We deliver top...


  • Los Angeles, California, United States Remington Full time

    Join Our TeamWe're seeking a highly skilled Front Desk Agent to join our team at Remington. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences through prompt, professional, and courteous service. In this role, you'll work closely with colleagues to ensure seamless check-in/check-out processes,...

  • Front Desk Manager

    3 days ago


    Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time

    Job OverviewWe are seeking a skilled Front Desk Supervisor to join our team at TPG Hotels Resorts and Marinas.Key Responsibilities:Provide exceptional customer service to guests, ensuring their stay is memorable and enjoyable.Supervise and coordinate the activities of front desk staff, ensuring seamless check-in and check-out processes.Train and mentor front...


  • Los Angeles, California, United States King and Spalding LLP Full time

    Kings & Spalding LLP is seeking a skilled Support Services Manager to join our Los Angeles office. As a key member of our team, you will be responsible for managing office operations, ensuring seamless day-to-day functions, and delivering exceptional customer service.Main Responsibilities:Oversee reception services, answer all incoming and internal calls,...


  • Los Angeles, California, United States Level 8 LLC Full time

    We are seeking a highly skilled and experienced Front-of-House Service Expert to join our team at Level 8 LLC. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and ensuring a seamless dining experience for our guests.About the RoleAs a Front-of-House Service Expert, you will be responsible for...


  • Los Angeles, California, United States Aramark Full time

    Aramark is seeking a skilled Environmental Services Manager to lead our team at Hollywood Presbyterian Hospital in Los Angeles, CA. As an Environmental Services Manager with Aramark, you will play a critical role in ensuring the cleanliness and safety of our clients' facilities.Key Responsibilities:LeadershipOversee the operational management and financial...


  • Los Gatos, California, United States TPG Hotels Resorts and Marinas Full time

    **Job Responsibilities:**We are seeking a skilled and friendly individual to join our front desk team as a Part Time Front Desk Agent. The ideal candidate will have strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices. Key responsibilities include:Greeting and Check-In: Welcome guests in a friendly...


  • Los Angeles, California, United States Remington Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Remington. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests.Salary: $21.00 per hourAbout the Job:Provide warm and welcoming greetings to guests, ensuring a positive first impression of our...


  • Los Angeles, California, United States Limousine Service Full time

    Job OverviewWe are a well-established limousine service based in North Hollywood seeking a skilled Dispatcher/Reservation Agent to join our team.


  • Los Gatos, California, United States TPG Hotels Resorts and Marinas Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at TPG Hotels Resorts and Marinas. As the primary point of contact for guests and clients, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a seamless and welcoming experience for all visitors.Key ResponsibilitiesGreeting and...


  • Los Angeles, California, United States Four Seasons Hotels Limited Full time

    Hotel Communications Agent Job DescriptionThis role is responsible for ensuring seamless communication between guests, staff, and departments within the hotel. The successful candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a high-pressure environment.Main Responsibilities:Respond to guest...