Hospitality Services Representative

2 days ago


Los Angeles, California, United States TPG Hotels Resorts and Marinas Full time
About Us

TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets.

Our Mission:

We deliver top performance for our guests, investors, and fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth.

We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Job Description:

The Night Auditor is responsible for overseeing financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.

Key Responsibilities:
  • Process guest arrivals and departures, manage reservations, and handle phone calls and messages.
  • Maintain accurate records of financial transactions, guest interactions, and other relevant information.
  • Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.

The ideal candidate should have a high school education or equivalent, proven experience in hotel front office operations or guest services, excellent communication and problem-solving abilities, proficiency in hotel management software and computer systems, and experience with Microsoft Office applications.

This position offers a competitive salary of $19.00/hour, health insurance, dental and vision insurance, disability insurance, supplemental life insurance, identity theft protection, flexible spending accounts, 401(k) retirement plan, paid time off, vacation and holidays, employee assistance program, and AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE.

Requirements:
  • High School Education or Equivalent.
  • Proven Experience in Hotel Front Office Operations or Guest Services.
  • Excellent Communication and Problem-Solving Abilities.
  • Proficiency in Hotel Management Software and Computer Systems.
  • Experience with Microsoft Office Applications.


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