Customer Service Representative

20 hours ago


Colorado Springs, Colorado, United States Brightree Full time

About Brightree

Brightree is a leading provider of innovative technology solutions and services for the post-acute care industry. Our mission is to help organizations streamline processes, improve efficiency, and increase profitability.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Resupply Specialist, you will be responsible for making and receiving follow-up calls to and from medical equipment patients, soliciting resupply of existing products.

Key Responsibilities

  • Initiate and receive calls to/from patients requiring resupply of sleep therapy products and collect information needed to complete an order
  • Provide patient education regarding usage of in-home equipment
  • Understand the unique requirements of patients and provide appropriate direction into a daily work list and documents results of calls
  • Complete sales orders with accuracy and speed

Requirements

  • High school education required; Associates Degree and/or college coursework preferred
  • Two years of call center experience or equivalent
  • Prior remote experience highly preferred
  • Quiet work-at-home environment free of interruption and distraction
  • Must be a self-starter who can troubleshoot challenges on the fly
  • Must have high speed internet wired via ethernet connection, no Wi-Fi, satellite or hotspot
  • Strong communication skills on the telephone
  • Excellent written communication skills
  • Preferred experience working on a call center dialer
  • Ability to multi-task in a fast-paced environment
  • Ability to work independently
  • Bilingual Spanish speaking is a plus

About the Role

This is a full-time remote position, and you will be working as part of a team to provide exceptional customer service to our patients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



  • Colorado Springs, Colorado, United States Conn's HomePlus Full time

    Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conn's HomePlus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring their satisfaction with our products and services. Key Responsibilities: Respond to customer...


  • Colorado Springs, Colorado, United States Ent Credit Union Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative or Senior Customer Service Representative at Ent Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting our products and services.Key...


  • Colorado Springs, Colorado, United States USAA Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bank Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, addressing their banking needs, and promoting our products and services.Key ResponsibilitiesMember...


  • Colorado Springs, Colorado, United States USAA Full time

    About USAAUSAA is a leading financial services organization dedicated to serving the needs of the military community and their families. Our mission is to provide exceptional service and support to our members, while also fostering a culture of innovation and excellence.The OpportunityWe are seeking a highly motivated and customer-focused individual to join...


  • Colorado Springs, Colorado, United States Conn's HomePlus Full time

    Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Conn's HomePlus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving any issues they may have. Key Responsibilities: Customer...


  • Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative is responsible for performing sales and customer service tasks related to guest registrations, reservations, and revenue collections. This role ensures that guests receive a secure and welcoming environment with attentive service.Key...


  • Colorado Springs, Colorado, United States MediaFusion Full time

    **Job Title:** Customer Service Representative/Telecommunications Specialist/Photography Assistant**Job Summary:**We are seeking a highly skilled and detail-oriented Customer Service Representative/Telecommunications Specialist/Photography Assistant to join our team at MediaFusion. As a key member of our team, you will be responsible for providing...


  • Colorado Springs, Colorado, United States Base2 Solutions Full time

    Job SummaryBase2 Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers worldwide.Key ResponsibilitiesResolve technical problems and answer queries via phone or self-service ticket in...


  • Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative is responsible for executing sales and service tasks related to guest check-ins, reservations, and payment processing, ensuring that all guests experience a welcoming and secure environment with attentive service.Key...


  • Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative plays a vital role in ensuring guests have a pleasant experience during their stay. This position involves managing guest registrations, handling reservations, and overseeing revenue collections, all while providing exceptional...


  • Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative is responsible for executing sales and service tasks related to guest check-ins, reservations, and payment collections, ensuring that all guests experience a secure and welcoming environment with attentive service.Key...


  • Colorado Springs, Colorado, United States USAA Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at USAA. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our members across multiple contact channels.Key Responsibilities:Facilitate the member experience by answering phone...


  • Colorado Springs, Colorado, United States USAA Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at USAA. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our members across multiple contact channels.Key Responsibilities:Facilitate the member experience by answering phone...


  • Colorado Springs, Colorado, United States Kroger Family of Companies Full time

    Deliver Exceptional Customer ServiceWe are seeking a highly skilled and customer-focused individual to join our team as a Customer SVC/Desk representative. As a key member of our retail team, you will be responsible for delivering a high level of service and excellent customer experience by resolving customer concerns.Key Responsibilities:Resolve customer...


  • Colorado Springs, Colorado, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking enthusiastic and dedicated individuals to join our team as:Customer Service Representatives Delivery Drivers Retail Team MembersAs a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience during peak hours....


  • Colorado Springs, Colorado, United States T-Mobile Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer...


  • Colorado Springs, Colorado, United States Molly Maid Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a...


  • Colorado Springs, Colorado, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and...


  • Colorado Springs, Colorado, United States USAA Full time

    About USAAWe're a financial services organization dedicated to serving the military community and their families. Our mission is to provide exceptional service and support to our members, and we're looking for talented individuals to join our team.The OpportunityWe're seeking a Customer Service Representative to join our team in Colorado Springs. As a...


  • Colorado Springs, Colorado, United States Matthew Inama - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...