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Customer Service Representative

2 months ago

Colorado Springs, Colorado, United States Kroger Family of Companies Full time

Deliver Exceptional Customer Service

We are seeking a highly skilled and customer-focused individual to join our team as a Customer SVC/Desk representative. As a key member of our retail team, you will be responsible for delivering a high level of service and excellent customer experience by resolving customer concerns.

Key Responsibilities:

  • Resolve customer complaints and concerns in a timely and professional manner
  • Identify and communicate opportunities to improve operations and create a better shopping experience
  • Collaborate with colleagues to achieve sales and customer satisfaction goals
  • Stay up-to-date on company policies and procedures to provide accurate information to customers

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package

About Us:

Kroger Family of Companies is a leading retailer with a commitment to delivering exceptional customer service and creating a positive shopping experience. We are dedicated to building a diverse and inclusive team that reflects the communities we serve.