Customer Service Representative

3 days ago


Colorado Springs, Colorado, United States Conn's HomePlus Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conn's HomePlus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring their satisfaction with our products and services.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer transactions, including taking payment information and handling returns and exchanges.
  • Assist customers with product information and demonstrations, ensuring they have a positive shopping experience.
  • Maintain a clean and organized store environment, adhering to company standards for merchandise presentation and cash wrap cleanliness.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to stay up-to-date on products and services.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Basic computer skills and knowledge of point-of-sale systems.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

About Conn's HomePlus:

Conn's HomePlus is a specialty retailer with a rich history dating back to 1890. We offer a wide range of products, including furniture, home appliances, consumer electronics, and home office equipment. Our mission is to provide our customers with quality products and exceptional service, making it possible for everyone to purchase what they need for their home.

Why Join Our Team?

As a Customer Service Representative at Conn's HomePlus, you will have the opportunity to work in a dynamic and customer-focused environment, where you can make a real difference in the lives of our customers. We offer competitive pay, comprehensive training, and opportunities for advancement. If you are a motivated and customer-centric individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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