Sales Representative

2 days ago


Leominster, Massachusetts, United States Orangetheory Fitness Full time
Job Opportunity

We are seeking a skilled Telesales Representative to join our team at Orangetheory Fitness. As a key member of our sales team, you will be responsible for generating sales and maintaining excellent customer relationships through phone interactions.

An ideal candidate will possess excellent communication and interpersonal skills, be comfortable presenting products or services over the phone, and have a proven track record of meeting sales quotas. Additionally, they should be proficient in CRM software and telephone systems, and have a strong understanding of relevant computer programs.

The successful candidate will be responsible for:

  • Contacting potential or existing customers to inform them about our products or services using scripts
  • Answering questions about our products or the company
  • Asking questions to understand customer requirements and close sales
  • Directing prospects to the field sales team when needed
  • Entering and updating customer information in the database
  • Taking and processing orders in an accurate manner
  • Handling grievances to preserve our company's reputation
  • Going the "extra mile" to meet sales quota and facilitate future sales
  • Keeping records of calls and sales and noting useful information

Requirements and Skills

The ideal candidate will possess:

  • Proven experience as a telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

Flexible work from home options available.

Compensation: - per hour

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