Sales Order Administrator
2 weeks ago
Job Overview
POSITION SUMMARY:
Provide administrative support to the Customer Service division, facilitating the operational processes within the manufacturing sector.
KEY RESPONSIBILITIES:
1. Process customer sales orders efficiently.
2. Coordinate with Production Control to prioritize customer sales orders.
3. Update acknowledgment dates in the Order Management system on a daily basis.
4. Review and compare the Sales Order-Open Order Report against the Production Schedule for the upcoming three weeks.
5. Prepare and submit a marked-up report to Customer Service representatives for their evaluation on a monthly basis.
6. Organize and maintain customer sales order files on a daily basis.
7. Serve as a backup for Customer Service Representatives during phone inquiries.
8. Assist with special projects as needed.
9. Fulfill all corporate training obligations.
10. Adhere to ISO-9001 quality standards.
11. Establish and monitor personal and business objectives.
REQUIRED QUALIFICATIONS:
- High school diploma or equivalent.
- Proven proficiency in MS Office applications (including MS Excel and MS Word) and familiarity with Windows operating systems.
- Strong computer skills.
- Ability to effectively manage multiple responsibilities.
- Exceptional attention to detail.
- Strong written and verbal communication skills.
- Experience in a customer service role within a manufacturing environment is advantageous.
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