Sales Order Administrator

2 weeks ago


Leominster, Massachusetts, United States Genuine Cable Group Full time

Job Overview

POSITION SUMMARY:

Provide administrative support to the Customer Service division, facilitating the operational processes within the manufacturing sector.

KEY RESPONSIBILITIES:

1. Process customer sales orders efficiently.

2. Coordinate with Production Control to prioritize customer sales orders.

3. Update acknowledgment dates in the Order Management system on a daily basis.

4. Review and compare the Sales Order-Open Order Report against the Production Schedule for the upcoming three weeks.

5. Prepare and submit a marked-up report to Customer Service representatives for their evaluation on a monthly basis.

6. Organize and maintain customer sales order files on a daily basis.

7. Serve as a backup for Customer Service Representatives during phone inquiries.

8. Assist with special projects as needed.

9. Fulfill all corporate training obligations.

10. Adhere to ISO-9001 quality standards.

11. Establish and monitor personal and business objectives.

REQUIRED QUALIFICATIONS:

- High school diploma or equivalent.

- Proven proficiency in MS Office applications (including MS Excel and MS Word) and familiarity with Windows operating systems.

- Strong computer skills.

- Ability to effectively manage multiple responsibilities.

- Exceptional attention to detail.

- Strong written and verbal communication skills.

- Experience in a customer service role within a manufacturing environment is advantageous.



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