Current jobs related to Telesales Representative - Leominster, Massachusetts - Orangetheory Fitness

We are seeking a highly motivated Telesales Representative to contribute to the growth of our company by generating sales and developing business relationships. As a key member of our sales team, you will be responsible for closing sales deals over the phone and maintaining excellent customer relationships.

• Contact potential or existing customers to inform them about our products or services using scripted conversations.
• Answer questions about our products or services and provide detailed information.
• Ask questions to understand customer requirements and close sales effectively.
• Direct prospects to our field sales team when necessary.
• Enter and update customer information in our database.
• Process orders accurately and efficiently.
• Handle customer grievances to preserve our company's reputation.
• Exceed sales quotas and facilitate future sales opportunities.
• Keep records of calls and sales, noting useful information for future reference.

• Proven experience as a telesales representative or in a similar sales/customer service role.
• A proven track record of successfully meeting sales quotas, preferably in a phone-based sales environment.
• Strong knowledge of relevant computer programs, including CRM software, and telephone systems.
• Ability to learn about our products and services and effectively communicate their features and benefits to customers.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address customer complaints.
• High school diploma; a Bachelor's degree is a plus.

We offer flexible work-from-home options and a competitive compensation package.