Palo Alto Front Desk Agent

6 days ago


Palo Alto, California, United States Schulte Full time
About the Role: We are seeking a talented and motivated Collegiate Hotel Representative to join our team at Collegiate Hotel Group in Palo Alto. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless operations, and upholding the highest standards of hospitality.

Key Responsibilities:
  • Greets guests warmly and efficiently upon arrival
  • Reviews daily arrival list and prepares welcome amenities
  • Escorts VIPs to their rooms and facilitates smooth check-in
  • Answers phone calls professionally and assists with guest inquiries

Requirements:
  • Prior customer service experience required
  • High school diploma or equivalent required

Benefits and Compensation:
  • Competitive salary: $42,000 - $52,000 per year
  • Multiple health insurance options available
  • 401k plan with company match
  • Paid time off and holiday pay
  • Discounted hotel rooms and savings marketplace discounts


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