Insurance Administrative Coordinator

2 weeks ago


Brentwood, Tennessee, United States RPR Insurance Full time
Position Overview:
We are seeking a motivated and detail-oriented individual to join our expanding insurance division as an Insurance Service Assistant. In this role, you will be responsible for managing customer interactions, including handling inquiries and providing support to ensure a seamless experience for our clients.

Key Responsibilities:
- Accurately input and maintain customer information in our database to ensure accessibility.
- Address customer inquiries via email and phone, providing timely solutions and directing them to the appropriate team members.
- Assist various departments as needed to promote collaboration and efficiency.
- Organize and coordinate office events, appointments, and travel arrangements.
- Perform essential administrative tasks, including managing paperwork and distributing correspondence, to maintain office productivity.
- Support Lead Sales Agents by facilitating connections with referred clients and assisting in the establishment of new policies.
- Participate in daily team meetings to align on priorities and share updates.
- Collaborate with the Sales Team to ensure effective communication and task prioritization.
- Conduct information gathering and outline next steps for prospects.
- Prepare and issue new business policies while maintaining communication with clients and lenders to address queries and provide necessary documentation.
- Stay informed about our business products and value propositions.
- Engage in sales initiatives and contribute to team goals through regular meetings with leadership.

Qualifications:
- Proficient in data entry and management.
- Demonstrated problem-solving, organizational, and communication skills, both written and verbal.
- Strong computer skills, including familiarity with word processing and spreadsheet software.
- High school diploma or GED required; an Associate's Degree in business administration or a related field is preferred.
- A minimum of two years of experience in customer service or the insurance sector is preferred.

Compensation:
- Salary range: $35,000 - $40,000



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