Quality Control Field Representative

5 days ago


San Antonio, Texas, United States Texas Tool Belt Full time
Job Description

Job Title: Quality Control Field Representative

About Us:

Texas Tool Belt is a leading provider of comprehensive campaign program planning, turn-key canvass programs, and community outreach training programs. Our mission is to increase participation in voting and governance to support a thriving democracy that puts people first.

Our Services:

  • Comprehensive campaign program planning
  • Turn-key canvass programs
  • Community outreach training programs
  • Voter and specific audience targeting
  • Goal setting and analytics
  • Data management and recruitment
  • Training and onboarding services

Job Summary:

We are seeking a Quality Control Field Representative to join our team. The successful candidate will be responsible for maintaining quality control to ensure high signature validation rates, maintaining systems for petition organization, and validating petitions and tracking validation rates.

Responsibilities:

  • Maintain quality control to ensure high signature validation rates
  • Maintain systems for petition organization, petitions collected by day, by the team, and by a canvasser
  • Validate petitions and track validation rates by canvasser and team
  • Identify problems with petition validations and generate solutions
  • Match petition signatures to a voter database
  • Call petition signers
  • Participate in training and staff meetings, as assigned
  • Document any challenges or obstacles and be prepared to offer solutions and workarounds to overcome them

Requirements:

  • Ability to work 25-plus hours per week, including early evenings
  • Ability to work weekends
  • Excellent listening skills and the ability to maintain a structured conversation
  • Ability to work in a highly structured team environment
  • Ability to create and maintain organizational systems
  • Experience using online databases, technology, Google Docs, and Excel
  • Comfortable working outdoors and walking during shift
  • Must have reliable transportation, valid driver's license, and proof of insurance
  • Must have a cell phone, computer, and internet to perform work
  • Strong interpersonal and communication skills
  • Willingness to learn and openness to feedback for improvement
  • Ability to make changes and improvements in work practices based
  • Ability to work entire shift without set breaks
  • Spanish speaking is a plus

Benefits:

  • Competitive salaries
  • Paid time off
  • Holiday pay
  • Gas and equipment reimbursement

Company Culture:

Texas Tool Belt is committed to creating a diverse and inclusive work environment. We seek out and reward people for being straightforward, open, passionate, effective, and challenging the status quo.



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