Operations Director

6 days ago


Naples, Florida, United States CSC Generation Full time
Job Description

Job Title: General Manager

Company: CSC Generation

Job Summary:

We are seeking a highly skilled and experienced General Manager to lead our retail operations and ensure exceptional customer service standards are met. As a key member of our management team, you will be responsible for creating a positive and productive work environment, directing training activities, and driving business growth.

Key Responsibilities:

  • Direct and manage retail and culinary employees to achieve sales goals and customer satisfaction targets.
  • Develop and implement effective training programs to enhance employee skills and knowledge.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experience.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Proven experience in retail management, preferably in a similar role.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data, identify trends, and make informed business decisions.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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