Operations Director
6 days ago
Job Title: General Manager
Company: CSC Generation
Job Summary:
We are seeking a highly skilled and experienced General Manager to lead our retail operations and ensure exceptional customer service standards are met. As a key member of our management team, you will be responsible for creating a positive and productive work environment, directing training activities, and driving business growth.
Key Responsibilities:
- Direct and manage retail and culinary employees to achieve sales goals and customer satisfaction targets.
- Develop and implement effective training programs to enhance employee skills and knowledge.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
- Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experience.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
- Proven experience in retail management, preferably in a similar role.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and make informed business decisions.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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