IT Support Specialist
4 days ago
We are seeking a highly skilled IT Support Specialist to join our team at ATEN Technology, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring the smooth operation of our computer systems and networks.
Key Responsibilities- Provide technical assistance to employees with computer-related issues, including hardware and software troubleshooting and repair.
- Install, configure, and maintain system hardware and software to ensure optimal performance.
- Offer daily operations and systems support to personnel, ensuring the integrity of all computer workstations, printers, phone systems, and associated software.
- Verify functionality of hardware and software components, and troubleshoot issues in person, remotely, and via phone.
- Manage employee AD and email accounts, as well as IT assets.
- Monitor the system daily and respond quickly to any security breaches or usability concerns.
- Bachelor's degree and/or 2+ years experience in computer networks and systems maintenance.
- Familiarity with Windows server environments, such as Domain Controller, Active Directory, and M365.
- Strong verbal communication and interpersonal skills, with the ability to work effectively with employees at all levels.
- Fluent speaking, reading, and writing in the English language required.
- Professional image, work ethics, and integrity.
- A strong customer service approach is required.
- 401(k) Retirement Plan
- 401(k) Employer Discretionary Matching Contribution
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 12 Paid Holidays
Compensation: Hourly Pay (DOE) - $24/hr to $29/hr
Work Location: 100% Onsite
Job Type: Full-time
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Aten Technology is an Equal Opportunity Employer. We consider applicants for all positions without discrimination based on race, color, religion, creed, gender, national origin, sexual orientation, age, marital or veteran status, disability, or any other legally protected status.
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