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IT Support Specialist

2 months ago

Irvine, California, United States Kforce Inc. Full time

Job Summary:

Kforce is seeking a highly skilled IT Support Specialist to join our team on a 6-month contract to hire. This role will be based on-site in Irvine, CA, and will require extensive knowledge of Windows operating systems and servers to provide technical support for all corporate employees.

Responsibilities:

  • Provide technical support for all corporate employees, including troubleshooting and resolving technical issues with Windows operating systems and servers.
  • Assist with the installation and setup of VPN clients, as well as the configuration of DNS, DHCP, SFTP, and SSO.
  • Support the implementation of IT Add/Move/Change Requests, and ensure that all changes are properly documented.
  • Collaborate with the IT team to resolve complex technical issues and provide timely support to employees.
  • Develop and maintain knowledge of Windows 10 & 11, Active Directory, and other relevant technologies.
  • Stay up-to-date with the latest IT trends and technologies, and make recommendations for process improvements.

Requirements:

  • 4-5 years of experience in IT support, with a focus on service desk support.
  • Extensive knowledge of Windows 10 & 11, Active Directory, and other relevant technologies.
  • Experience working with IT ticketing systems, such as Freshdesk or Service Now.
  • Ability to work collaboratively in a team environment and provide excellent customer service.
  • Strong problem-solving skills and attention to detail.
  • Ability to handle multiple priorities simultaneously and work in a fast-paced environment.

Benefits:

  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Life, disability, and ADD insurance.
  • Eligibility for paid time off and paid sick leave.

About Kforce:

Kforce is an Equal Opportunity/Affirmative Action Employer. We are committed to providing a diverse and inclusive work environment, and we welcome applications from qualified candidates of all backgrounds.