Housing Stability Case Manager

2 weeks ago

Buffalo, New York, United States The Salvation Army Full time
Position Overview

We are seeking a dedicated Part-Time Housing Stability Case Manager/Data Management Specialist to contribute to our Buffalo Area Services Team.

Benefits of Part-Time Employment:
- Generous annual leave including 14 paid holidays, vacation, and sick leave.
- Employer-funded Pension Plan (eligibility begins after one year of continuous service).
- Tax-Deferred Annuity (403B) options.
- Access to supplemental insurance plans such as Short Term Disability, AFLAC, and Voluntary Term Life.
- Holiday Bonus.

POSITION SCOPE AND OBJECTIVE:

The Housing Stability Case Manager/Data Management Specialist will play a crucial role in assisting clients in swiftly transitioning out of homelessness and achieving lasting housing stability. This outreach role involves working with families at various stages of housing relocation, guided by a Housing First philosophy that emphasizes individualized, client-centered support plans.


Key Responsibilities:

Essential duties include, but are not limited to:

  1. Identifying and researching affordable housing options for individuals facing homelessness and engaging landlords to create housing opportunities for participants.
  2. Educating landlords on the benefits of the Rapid Rehousing program and addressing any concerns regarding their participation.
  3. Understanding the rental market, including Housing Quality Standards, Fair Market Rents, and Rent Reasonableness Standards.
  4. Conducting housing needs assessments and determining participant eligibility for the program.
  5. Providing direct case management or coordinating with other case managers to ensure continuity of services.
  6. Effectively communicating with local community members and external agencies to foster relationships that facilitate access to necessary resources.
  7. Assisting participants in locating suitable rental housing that aligns with their needs and financial capabilities.
  8. Helping participants negotiate fair lease agreements and develop skills for successful tenancy.
  9. Maintaining organized and up-to-date lease and compliance files, along with client case files.
  10. Engaging in proactive outreach and creative engagement strategies with tenants.
  11. Conducting thorough assessments and aiding tenants in creating actionable plans to meet their goals.
  12. Collaborating with tenants and property management to prevent evictions and establish housing permanency plans.
  13. Supporting tenants in acquiring essential life skills, including understanding tenant rights and responsibilities.
  14. Connecting tenants with employment opportunities, skill development programs, and necessary medical, mental health, and psychosocial support services.
  15. Providing crisis intervention as needed.
  16. Meeting documentation requirements as specified by program needs and HUD regulations.
  17. Utilizing Service Point and Homeless Management Information System (HMIS) effectively.
  18. Coordinating with the Director of Residential Services and other case managers to provide comprehensive services for families in emergency shelter.
  19. Maintaining ongoing communication with clients to ensure sustained stability throughout their engagement.
  20. Upholding confidentiality and respecting clients' privacy and independence.
  21. Recognizing clients' spiritual needs and referring them to appropriate pastoral care when necessary.
  22. Assisting the Development Department in grant writing and fundraising efforts for the Rapid Rehousing Program.
  23. Inputting all relevant data into the Homeless Management Information System and Service Point.
  24. Preparing for inspections of program files to ensure compliance with all requirements.
  25. Generating reports as required by oversight agencies.
  26. Updating and creating client forms as necessary.
  27. Representing the organization on relevant committees and workgroups.
  28. Participating in ongoing training and informational meetings.
  29. Attending all required staff meetings, workshops, and training sessions.
  30. Engaging in additional duties as assigned.
  31. Completing all mandatory training sessions.

Qualifications:

Successful candidates will possess:

  • The ability to work effectively with diverse populations in a non-judgmental manner.
  • Skills to respond to crisis situations competently.
  • Strong verbal and written communication abilities.
  • The capacity to provide and receive constructive feedback.
  • Awareness of appropriate boundaries in client interactions.
  • Flexibility and creativity in problem-solving.
  • Excellent organizational and time management skills.
  • A genuine interest in engaging with individuals at various stages of change.
  • The ability to build and strengthen relationships with local agencies, landlords, and community organizations.
  • A commitment to the mission of The Salvation Army.
  • Proficiency in computer skills and various software applications.
  • A valid driver's license that meets organizational insurance requirements and reliable transportation.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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