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Housing Stability Support Professional
2 months ago
Job Summary
The Salvation Army is seeking a skilled Rapid Rehousing Case Manager/HMIS Data Manager to join our Buffalo Area Services Team. As a key member of our team, you will play a vital role in assisting clients to rapidly exit homelessness and maintain stable housing.
Key Responsibilities
- Research and identify suitable affordable housing options for individuals experiencing homelessness, and recruit landlords to provide housing opportunities for RRH participants.
- Develop and maintain relationships with local community and external agencies to ensure access to necessary resources.
- Conduct comprehensive assessments and help clients develop action plans to achieve goals.
- Provide direct case management and/or coordinate with case management to provide continuity of service for participants.
- Maintain accurate and up-to-date records in the Homeless Management Information System (HMIS) and Service Point.
- Collaborate with the Director of Residential Services, Residential Services Case Managers, and Pathway of Hope Case Manager to coordinate services for families residing in the Family Emergency Shelter.
- Stay in touch with clients to ensure services are maintaining stability for the duration of the commitment.
- Maintain confidentiality, respect privacy, and preserve clients' routine and independence as much as possible.
Requirements
- Ability to effectively work with diverse populations in a non-judgmental way.
- Capacity to respond to crisis situations.
- Strong communication skills – both verbal and written.
- Ability to give and receive constructive feedback.
- Ability to recognize and observe appropriate boundaries with clients.
- Proven flexibility and creativity.
- Strong organizational and time management skills.
- Interest and experience in engaging with individuals in their current stage of change.
- Ability to build, foster, and enhance relationships with the City of Buffalo, Department of Social Services, local landlords, and other Human Service Agencies.
- Possess the values and skills needed to provide effective assistance to the people we serve.
- Able to embrace and agree with the overall mission of The Salvation Army.
- Proficient in computer skills and various program applications.
- Valid driver's license that meets The Salvation Army insurance requirements and reliable transportation.
Working with The Salvation Army
The Salvation Army is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
