Front Desk Representative
1 day ago
We are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and memorable experience for all.
Key Responsibilities- Process guest arrivals and departures, ensuring a seamless check-in and check-out experience
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Provide information and recommendations on local attractions, dining, and activities
- Manage guest requests and concerns, escalating issues to management as needed
- Maintain a clean and organized front desk area, ensuring a welcoming environment for guests
- High school diploma or equivalent required
- No prior work experience necessary, but a positive attitude and willingness to learn are essential
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
Marriott International Inc is a global hospitality company with a portfolio of brands that include Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional customer service and creating memorable experiences for our guests. As a Front Desk Agent with Marriott International Inc, you will be part of a dynamic and supportive team that is dedicated to excellence in every aspect of our business.
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