Shift Manager
4 days ago
We are seeking a highly motivated and experienced Shift Manager to join our team at Taco Bell of America Inc dba Taco Bell. As a Shift Manager, you will be responsible for leading a team of employees and ensuring the smooth operation of our restaurant during your shift.
Key Responsibilities- Leadership and Team Management
- Support the Restaurant General Manager (RGM) in achieving business objectives and goals.
- Lead a team of employees to ensure excellent customer service and a clean, safe, and welcoming environment.
- Provide guidance, coaching, and feedback to team members to improve performance and achieve goals.
- Customer Service
- Ensure that all customers receive excellent service and are satisfied with their experience.
- Address customer complaints and concerns in a professional and courteous manner.
- Operations and Safety
- Ensure that all restaurant operations are running smoothly and efficiently.
- Maintain a clean and safe environment for customers and employees.
- Ensure that all employees are following proper food safety and handling procedures.
- Inventory and Cash Handling
- Count and reconcile cash and inventory at the beginning and end of each shift.
- Ensure that all inventory is properly stored and rotated.
- Communication and Reporting
- Communicate effectively with the RGM and other team members to ensure that all tasks and responsibilities are completed.
- Provide regular reports to the RGM on sales, customer satisfaction, and other key performance indicators.
- Education and Experience
- High school diploma or equivalent required.
- Previous experience in a restaurant or retail environment preferred.
- Skills and Abilities
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and ability to handle cash and inventory.
- Ability to lift up to 50 pounds and stand for long periods of time.
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