Current jobs related to Support Manager - Wichita Falls, Texas - Dunkin'

  • Desktop Support Specialist in Wichita Falls, Texas

    2 weeks ago

    Wichita Falls, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Wichita Falls, Texas.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client...

  • Desktop Support Specialist in Wichita Falls, Texas

    4 weeks ago

    Wichita Falls, Texas, United States Desktop & Depot Support Full time

    Job OpportunityAre you looking to take the next step in your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Wichita Falls, Texas.Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesImage loadsAsset recoveryAsset...

  • Production Manager

    1 month ago

    Wichita Falls, Texas, United States M1 Support Services Full time

    Job SummaryM1 Support Services is seeking a highly skilled Production Supervisor to join our team. As a key member of our maintenance team, you will be responsible for ensuring the successful execution of all maintenance activities in our Sheppard Aircraft Maintenance Program.Key ResponsibilitiesAssist the Branch Manager in the execution of maintenance...

  • Aircraft Maintenance Supervisor

    2 weeks ago

    Wichita Falls, Texas, United States M1 Support Services Full time

    Job Title: Production SupervisorM1 Support Services is seeking a highly skilled Production Supervisor to join our team. As a key member of our production team, you will be responsible for ensuring the successful execution of all maintenance activities in the Sheppard Aircraft Maintenance Program.Key Responsibilities:Assist the Branch Manager in the execution...

  • IT Support Specialist

    2 days ago

    Wichita Falls, Texas, United States SNC Ltd Full time

    Job Summary:SNC Ltd is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees, ensuring the efficient and successful operations of our site IT in accordance with SNC corporate business, security, and IT standards, practices,...

  • Support Technician

    3 weeks ago

    Wichita Falls, Texas, United States Dave & Buster Full time

    Job Description:Dave & Buster's is a unique entertainment destination where no two days are ever the same. As a Support Technician, you'll have the opportunity to serve hundreds of guests with flexible schedules that can accommodate school or other jobs. Plus, your coworkers are an awesome team!We offer an attractive benefits package for many positions,...

  • Aircraft Maintenance Training Specialist

    2 weeks ago

    Wichita Falls, Texas, United States M1 Support Services Full time

    Job Summary:We are seeking a highly skilled Aircraft Maintenance Training Specialist to join our team at M1 Support Services. As a key member of our training team, you will be responsible for conducting formal academic and hands-on aircraft maintenance training. Your expertise will be essential in ensuring that our personnel have the necessary training and...

  • IT Support Specialist

    1 week ago

    Wichita Falls, Texas, United States Genesis HealthCare Full time

    This role involves providing technical support and installation services for desktop, networking, and A/V equipment at various locations in the Midwest region. The ideal candidate will be highly self-motivated, disciplined, and able to work independently with minimal supervision. Travel will be required, with a significant portion of time spent on the...

  • IT Support Specialist

    1 month ago

    Wichita Falls, Texas, United States Genesis HealthCare Full time

    This position requires a highly motivated and disciplined individual to provide support and installation of Desktop, Networking, and A/V equipment at various locations in Kansas, Nebraska, Oklahoma, and Missouri.Key Responsibilities:Provide technical support to company-wideGather data and manage reportsMaintain servers and assist IT Director and Systems...

  • Administrative Support Specialist

    3 days ago

    Wichita Falls, Texas, United States Emprise Bank Full time

    Job DescriptionWe are seeking a highly skilled and experienced Administrative Support Specialist to provide high-level administrative support to members of our Strategic Leadership Team. The ideal candidate will have a proven track record of providing exceptional administrative support, managing complex calendars, and coordinating travel arrangements.The...

  • Client Support Specialist

    2 weeks ago

    Wichita Falls, Texas, United States GOOD WORKS TALENT Full time

    Job Title: Client Support RepresentativeGood Works Talent is seeking a highly skilled Client Support Representative to join our client's growing wealth management firm in Wichita, KS. As a key member of the team, you will play a vital role in building strong client relationships and providing exceptional support to drive business growth.Key...

  • IT Support Specialist

    4 weeks ago

    Wichita Falls, Texas, United States Genesis HealthCare Full time

    Job Title: IT Field TechnicianThis position will be responsible for providing technical support and installation of desktop, networking, and A/V equipment at various locations in Kansas, Nebraska, Oklahoma, and Missouri.Key Responsibilities:Provide technical support company-wideData gathering and report managementMaintaining servers and ensuring data...

  • Support Specialist

    1 month ago

    Wichita Falls, Texas, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service, maintaining a positive and welcoming environment for our...

  • Executive Support Specialist

    4 weeks ago

    Wichita Falls, Texas, United States Legend Senior Living Corporate Office Full time

    Join Our Team as an Executive AssistantLegend Senior Living Corporate Office is seeking a highly skilled and detail-oriented Executive Assistant to support our Chief Operational Officer. As a key member of our team, you will be responsible for providing exceptional administrative support, ensuring seamless day-to-day operations, and contributing to the...

  • IT Support Specialist

    4 weeks ago

    Wichita Falls, Texas, United States Genesis HealthCare Full time

    This position requires a highly motivated and disciplined individual to provide support and installation of Desktop, Networking, and A/V equipment at various locations in the Midwest region. The successful candidate will possess excellent communication skills and be able to work independently with minimal supervision while in the field.Key...

  • Administrative Support Specialist

    2 weeks ago

    Wichita Falls, Texas, United States City of Wichita Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Aide II. This role plays a critical part in supporting our Information Technology department by managing various tasks, including budgeting, payroll, and contracts.Key ResponsibilitiesManage critical tasks such as budgeting, payroll, and...

  • Head of Technical Support

    2 weeks ago

    Wichita Falls, Texas, United States Rise Vision Inc. Full time

    Job Title: Head of Technical SupportRise Vision Inc. is seeking a highly skilled and experienced Head of Technical Support to lead our technical support team in delivering exceptional customer experiences. The ideal candidate will have a strong background in technical support, people management, and process improvement.Key Responsibilities:Lead the technical...

  • Adoption Support Specialist

    4 days ago

    Wichita Falls, Texas, United States Emberhope Full time

    Job Summary: We are seeking a dedicated Adoption Support worker to join our team at Emberhope. As an Adoption Support worker, you will play a vital role in creating a safe and supportive environment for staff and those served.Key Responsibilities:Ensure a trauma-informed focus on creating a safe and supportive environment for staff and those served.Provide...

  • Technical Support Specialist

    1 week ago

    Wichita Falls, Texas, United States Adams Brown Company Inc Full time

    We are seeking a skilled IT professional to join our team as an Onsite Specialist. This role involves providing technical support to clients and end-users, both online and in person.The ideal candidate will have experience with server support, networking, and firewall management, as well as proficiency in support software and security tools.Responsibilities...

  • Administrative Support Specialist

    2 weeks ago

    Wichita Falls, Texas, United States Emprise Bank Full time

    Job SummaryEmprise Bank is seeking a highly skilled and experienced Executive Assistant to provide high-level administrative support to members of our Strategic Leadership Team. The ideal candidate will possess excellent communication and organizational skills, with the ability to maintain confidentiality and work in a fast-paced environment.Key...

Support Manager

2 months ago

Wichita Falls, Texas, United States Dunkin' Full time

Position Overview:

We are seeking dedicated individuals for the role of Deputy Restaurant Manager to assist in leading our Dunkin' team.

The Associate Manager plays a crucial role in supporting the Restaurant Manager, Shift Leaders, and Team Members. This position encompasses all responsibilities of the Restaurant Manager during their absence. Key responsibilities typically include overseeing daily operations and implementing Brand Training initiatives. The Deputy Manager is expected to provide strong, positive leadership to the team, ensuring exceptional guest experiences, operational efficiency, and contributing to the profitable growth of a single restaurant.

Key Competencies:

Guest Focus:

  • Anticipates and exceeds guest expectations and needs.
  • Demonstrates urgency in addressing guest inquiries.
  • Actively seeks feedback to enhance guest satisfaction and follows through on commitments.
  • Effectively resolves guest issues by adhering to the Brand's recovery protocols.

Leadership Passion:

  • Maintains high standards for self and others, serving as a role model.
  • Consistently achieves or surpasses performance targets.
  • Contributes to team success by understanding the interrelation of roles.
  • Prioritizes and focuses on essential tasks to drive results.
  • Analyzes reports to set goals and achieve outcomes.
  • Seeks and applies best practices from various sources.

Problem Solving and Decision Making:

  • Identifies and addresses challenges effectively.
  • Utilizes available information to make informed decisions, involving others when necessary.
  • Determines root causes of issues and implements preventative measures.
  • Empowers team members to make decisions and resolve conflicts.

Relationship Building:

  • Fosters and maintains strong relationships with team members.
  • Acts with integrity, demonstrating respect and keeping commitments.
  • Encourages teamwork and collaboration.
  • Leads and negotiates effectively to drive results.

Team Development:

  • Communicates team objectives clearly.
  • Monitors progress and holds team members accountable.
  • Creates a positive team environment that promotes engagement.
  • Recognizes and rewards individual strengths and achievements.
  • Listens actively to foster mutual understanding and share information.

Conflict Resolution:

  • Utilizes active listening to understand conflicts.
  • Views conflicts as opportunities for growth and improvement.
  • Resolves issues based on facts, ensuring adherence to policies.
  • Escalates matters as needed.

Employee Development:

  • Collaborates with team members to create development plans.
  • Regularly reviews performance and adjusts plans as necessary.
  • Provides challenging tasks to facilitate growth.
  • Utilizes coaching and feedback to enhance performance.
  • Identifies training needs and supports development resources.

Business Acumen:

  • Understands market dynamics and applies expertise to capitalize on opportunities.
  • Approaches challenges with creativity and seeks innovative solutions.
  • Possesses knowledge of financial metrics to identify trends and set goals.
  • Analyzes key performance indicators to drive business success.

Qualifications:

  • Minimum of 2 years in restaurant, retail, or supervisory roles with financial accountability.
  • Basic computer proficiency.
  • Fluency in English, both spoken and written.
  • Fundamental math and financial management skills.

Work Schedule:

  • 40-45 hours per week.
  • Availability required on weekends.
  • Must be available on days when the General Manager is off.

Physical Requirements:

  • Position involves continuous standing, walking, and movement.
  • May require presence before opening or after closing hours.
  • Occasional lifting of 20-25 pounds regularly, and up to 50 pounds as needed.
  • Reliable transportation may be necessary for business-related tasks.

Team Environment:

  • Assist in recruiting, hiring, and onboarding new employees.
  • Communicate job expectations clearly to team members.
  • Hold team members accountable for performance and behavior.
  • Support the growth and development of team members.

Operational Excellence:

  • Foster a guest-first culture within the restaurant.
  • Ensure appropriate staffing levels to meet service goals.
  • Maintain a safe and healthy environment by adhering to safety and sanitation standards.
  • Ensure compliance with Brand standards and operational systems.
  • Review guest feedback and implement improvement plans.

Profitability Focus:

  • Manage costs effectively to maximize profitability.
  • Implement marketing promotions in a timely manner.
  • Facilitate new product launches, including team training and marketing.
  • Drive sales objectives and monitor performance.

Dunkin' is a leading brand in the coffee and baked goods industry, known for its commitment to quality and customer satisfaction.