Sales Logistics Coordinator

3 days ago


Duluth, Minnesota, United States Sigmaways Inc Full time
Sales Logistics Specialist

We are seeking a highly skilled Sales Logistics Specialist to join our team at Sigmaways Inc. The ideal candidate will have expertise in direct sales activities to attract new customers in domestic and international freight forwarding.

Key Responsibilities:
  • Maintain strong relationships with key clients, serving as the primary point of contact and addressing their needs, concerns, and requests promptly and effectively.
  • Provide exceptional customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction.
  • Identify new business opportunities within existing key accounts and explore avenues for upselling or cross-selling.
  • Develop and implement strategic account plans to maximize customer retention and growth, collaborating with internal stakeholders to align business strategies with key account goals.
  • Negotiate and contract renewals, ensuring mutually beneficial agreements.
  • Conduct market research to stay ahead of competitors and identify new opportunities.
  • Communicate effectively with clients, keeping them informed about relevant updates, new offerings, and industry insights.
  • Meet sales targets for revenue growth and customer satisfaction.
Required Qualifications:
  • Bachelor's degree or higher in a business-related field.
  • 7+ years of experience in international freight forwarding, warehouse operations, and/or relevant logistics sales experience.
  • Thorough understanding of the domestic and international transportation industry, including trucking, rail, air, and ocean modes.
  • Ability to build trust with customers at all levels.
  • Excellent presentation, communication, and organizational skills.
  • Excellent problem-solving skills.
  • Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.
  • Bilingual in Japanese preferred.
  • Experience working with Japanese companies preferred.

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