Technical Support Specialist

2 weeks ago


Tucson, Arizona, United States DakotaPro Full time
Job Description

At DakotaPro, we're seeking a skilled Technical Support Specialist to join our team in Tucson. As a leading Internet Services Provider, we're committed to delivering exceptional customer experiences and innovative solutions.

Key Responsibilities:
  • Provide professional technical support via phone and email, troubleshooting complex issues and resolving customer concerns.
  • Utilize investigative and deductive skills to gather information, analyze problems, and execute effective solutions.
  • Maintain accurate and up-to-date technical information in our customer database, ensuring seamless support experiences.
  • Collaborate with vendors to resolve circuit and hardware issues, ensuring minimal downtime and maximum customer satisfaction.
  • Document customer interactions and correspondence in a clear and concise format.
Requirements:
  • Experience in technical support or help desk environments, with a focus on internet connectivity, networking, VoIP, and WiFi.
  • CompTIA Net+ Certification or equivalent.
  • Working knowledge of Ubiquiti, Cisco, MikroTik, and Fortinet platforms.
  • Proven communication skills, with the ability to communicate effectively in challenging situations.
  • Typing aptitude and working knowledge of MS Office product suite.
What We Offer:
  • A dynamic and collaborative work environment.
  • Full benefits package, including health, dental, paid vacation, and holidays.
  • 401K plan and employee training opportunities.
  • Complimentary Internet services and a fun, team-oriented culture.


  • Tucson, Arizona, United States DakotaPro Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at DakotaPro, Tucson's premier Internet Services Provider. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their internet services are running smoothly and efficiently.Key...


  • Tucson, Arizona, United States US Tech Solutions Full time

    Job DescriptionUS Tech Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support in infrastructure services, responding to issues and assisting in tasks.Key Responsibilities:Provide technical support in infrastructure services, responding to issues...


  • Tucson, Arizona, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service to our guests, ensuring they have an...


  • Tucson, Arizona, United States Tucson Medical Center Full time

    Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our Information Technology team at Tucson Medical Center. As a key member of our IT support team, you will be responsible for providing exceptional customer service to our staff and ensuring the delivery of high-quality technical support.Key ResponsibilitiesCustomer Service: Provide...


  • Tucson, Arizona, United States GTN Technical Staffing Full time

    Job Overview**Job Summary**GTN Technical Staffing is seeking a highly skilled Managed IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Troubleshoot complex computer, server, and network issues both remotely and on-site.Install...


  • Tucson, Arizona, United States GTN Technical Staffing Full time

    GTN Technical Staffing is seeking a skilled Managed IT Support Technician to join their team. The ideal candidate will have experience in providing technical support and troubleshooting for IT systems. Key responsibilities include: * Providing technical assistance to employees and clients via phone, email, or in-person * Troubleshooting and resolving...


  • Tucson, Arizona, United States GTN Technical Staffing Full time

    Managed IT Support TechnicianWe are seeking a skilled Managed IT Support Technician to join our team at GTN Technical Staffing.Key Responsibilities:Provide technical support and assistance to employees and clientsTroubleshoot and resolve IT issues in a timely and efficient mannerCollaborate with the IT team to implement and maintain IT systems and...


  • Tucson, Arizona, United States US Tech Solutions, Inc. Full time

    Job Title: Technical SupportDuration: 6+ Months (Can be Possible of Extension/Contract to Hire)Job Description:We are seeking a highly skilled Technical Support professional to join our team at US Tech Solutions, Inc. The ideal candidate will have a strong background in infrastructure services and be able to provide technical support in a fast-paced...


  • Tucson, Arizona, United States Raytheon Full time

    About the RoleWe are seeking a highly skilled Lead Engineering Support Specialist to join our team at Raytheon. As a key member of our Engineering Support team, you will be responsible for providing technical support and expertise to our engineers and technicians.Key ResponsibilitiesProvide technical support and guidance to engineers and technicians on...


  • Tucson, Arizona, United States Raytheon Full time

    Job Title: SI&T - Sr Technician Support T3About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Raytheon. As a key member of our SI&T Effectors department, you will work closely with engineers to execute tests within our engineering laboratories. Your responsibilities will include lab operations, system maintenance,...


  • Tucson, Arizona, United States NESCO Inc Full time

    Job Title: IT Site SpecialistAt Nesco Resource, we are seeking a highly skilled IT Site Specialist to join our team. As an IT Site Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have a seamless experience with our systems and services.Key Responsibilities:Provide day-to-day technical...


  • Tucson, Arizona, United States Parallel Partners Full time

    Job Title: IT Support SpecialistAt Parallel Partners, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our users, troubleshooting and resolving hardware and software issues, and maintaining computer hardware and software systems.Key...

  • IT Support Specialist

    2 weeks ago


    Tucson, Arizona, United States Abacus Service Corporation. Full time

    Job Summary:Abacus Service Corporation is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Documentation:Collect and maintain accurate user information, including usernames and...


  • Tucson, Arizona, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support Specialist in Tucson, Arizona. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, and other client support duties.Key Responsibilities:Desktop...


  • Tucson, Arizona, United States NESCO Inc Full time

    Job Title: IT Site SpecialistAt Nesco Resource, we are seeking a highly skilled IT Site Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance and support to our users.Key Responsibilities:Provide day-to-day technical support to employees for internal desktop systems software, hardware,...


  • Tucson, Arizona, United States Raytheon Full time

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Raytheon. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our engineering team in the execution of tests within our engineering laboratories.Key ResponsibilitiesProvide technical support and assistance to the...


  • Tucson, Arizona, United States US Tech Solutions Full time

    Infrastructure Support Specialist **Job Summary** US Tech Solutions is seeking a skilled Infrastructure Support Specialist to join our team. As an Infrastructure Support Specialist, you will provide technical support in infrastructure services, responding to issues and assisting in tasks. You will contribute to infrastructure projects and tasks under...


  • Tucson, Arizona, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a skilled IT Support Technician to join our team in Tucson, Arizona. As a key member of our Virtual Service Operations team, you will play a crucial role in ensuring the smooth operation of our client's IT infrastructure.Key ResponsibilitiesProvide technical support for end-users, troubleshooting and resolving IT-related issuesSet...


  • Tucson, Arizona, United States Dawar Consulting Full time

    Job DescriptionOur client, a leading company in life sciences and diagnostics, is seeking a skilled Technical Transfer Specialist to join their team based out of Tucson, AZ.Duration: Long term contract (Possibility of further extension)The successful candidate will assist in coordinating between Operations and the Development, Regulatory, and Project team...


  • Tucson, Arizona, United States Desktop & Depot Support Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Tucson, Arizona. As a Desktop Support Specialist, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.Key...