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Technical Support Specialist
2 months ago
US Tech Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support in infrastructure services, responding to issues and assisting in tasks.
Key Responsibilities:- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Contribute to infrastructure projects and tasks under supervision.
- Participate in the monitoring and basic troubleshooting of infrastructure systems.
- Work with the team to address infrastructure-related challenges and meet departmental needs.
- Support the development of infrastructure documentation, including incident logs and records.
- Continue to develop and enhance technical skills.
- Apply problem-solving abilities to address infrastructure issues.
- Follow established best practices and standards in infrastructure service delivery.
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 2+ years of relevant work experience.
- Proven experience in infrastructure technology analysis.
- Proficiencies in data analysis and problem-solving.
- A continuous learner that stays abreast with industry knowledge and technology.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
