IT Support Specialist
2 days ago
At Nesco Resource, we are seeking a highly skilled IT Site Specialist to join our team. As an IT Site Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have a seamless experience with our systems and services.
Key Responsibilities:- Provide day-to-day technical support to employees for internal desktop systems software, hardware, data, voice, and related peripherals.
- Install, configure, and troubleshoot desktop systems/workstations, peripherals, voice/mobile devices, and network issues.
- Maintain passwords, data integrity, and file system security for the IT environment.
- Organize and follow complex and/or detailed technical procedures.
- Consult with clients to resolve technical problems and ensure customer satisfaction.
- Knowledge of Windows operating systems, client/server environments within a corporate network structure, fundamental networking concepts, and troubleshooting methodologies.
- Knowledge of voice/mobile communication devices, technical skills for analyzing and problem-solving.
- Ability to communicate effectively with a diverse team and work as a team player in a fast-paced environment.
- Excellent organizational/time management skills.
- Ability to troubleshoot customers' problems by phone, video, or in person.
- Windows Troubleshooting
- Help Desk/Desktop support
- Basic networking knowledge
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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