Senior Technical Support Specialist
1 week ago
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at Raytheon. As a key member of our SI&T Effectors department, you will work closely with engineers to execute tests within our engineering laboratories. Your responsibilities will include lab operations, system maintenance, troubleshooting, and repair of existing electronic, electromechanical, mechanical, laboratory, and scientific systems and/or equipment.
Key Responsibilities:
- Work from schematics, diagrams, written and verbal descriptions, layouts, or defined plans to perform prototyping or building of cabling and electrical components in support of engineering testing.
- Learn how to operate the engineering development stations, including the use of both Windows and Linux operating systems, with a focus on thoroughness and repeatability using documented procedures.
- Assist in developing new procedures and understand basic troubleshooting, integration, and test equipment.
- Work in a team environment within WPC engineering laboratories, completing hardware and software test setup, generating test data, and reviewing test output used by engineers to determine laboratory functionality.
Requirements:
- Typically requires an AA/AS degree (or other 2-year post-high school training) with a minimum of 4 years relevant experience with electronics.
- Experience and understanding of troubleshooting, analysis, and characterization techniques.
- Basic knowledge of test equipment, such as spectrum analyzers, network analyzers, oscilloscopes, and DMMs.
- Active and transferable U.S. government-issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Preferred Qualifications:
- Experience with Windows or Linux operating systems.
- Knowledge of equipment rack assembly, cable assembly/installation, and electronics maintenance.
- Knowledge of test equipment such as data acquisition systems, oscilloscopes, bus analyzers, logic analyzers, network analyzers, and/or spectrum analyzers.
- Experience troubleshooting systems using general test equipment, such as data acquisition systems, oscilloscopes, bus analyzers, logic analyzers, network analyzers, and/or spectrum analyzers.
About Raytheon:
At Raytheon, we value trust, respect, accountability, collaboration, and innovation. We are committed to creating a safer, more connected world through our work in aerospace and defense. We believe in the importance of diversity, equity, and inclusion and strive to create a culture that is welcoming and inclusive for all employees, customers, and communities we serve.
What We Offer:
- A competitive salary range of $37,000 - $83,000 USD.
- A comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
- Opportunities for professional growth and development.
Location: Tucson, AZ
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