Front Desk Operations Manager
5 days ago
The Hyatt Regency Atlanta Perimeter at Villa Christina is seeking a skilled Front Desk Supervisor to join our team.
Job DescriptionWe are looking for an experienced and motivated individual to assist the Front Office Manager in directing the operations of the Front Desk staff. The successful candidate will be responsible for ensuring the prompt, efficient and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.
Responsibilities- Assist in the operations of the Front Desk by supervising all Guest Service associates.
- Ensure guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests.
- Fills in at the Front Desk during busy periods or when staffing needs dictate.
Ability to work irregular shifts, weekends, holidays and overtime as activity levels demand. AM and PM Shifts.
QualificationsPrior Hyatt experience ideal but not required. Opera experience preferred. Estimated salary: $45,000 - $60,000 per year.
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