Multilingual Client Service Representative

2 weeks ago


Columbus, Ohio, United States Randstad Full time

Are you proficient in both Spanish and English? Do you have a passion for fostering meaningful connections and delivering exceptional solutions to clients? If you are looking to be part of a vibrant team that values your expertise and commitment, we have an opportunity for you.

Position Overview: This role involves assisting customers through various communication channels, ensuring their needs are met and satisfaction is achieved.

Key Responsibilities:

  • Respond to incoming customer inquiries via phone and email, addressing their needs effectively.
  • Process new orders based on customer requests and track them to ensure timely completion.
  • Verify product pricing and availability for customer orders.
  • Assist in troubleshooting customer issues and initiate standard procedures for resolution.
  • Utilize a computerized system for tracking information and managing customer interactions.

Essential Skills:

  • Proficient in basic software applications.
  • Strong customer service orientation.
  • Effective typing and communication skills.
  • Fluency in Spanish is required.

Qualifications:

  • Minimum of 2 years of relevant experience.
  • Entry-level position suitable for individuals looking to grow in a customer service environment.

Randstad is dedicated to connecting talented individuals with leading companies. Our team is committed to understanding your employment needs and aligning your skills with the right opportunities. We pride ourselves on our comprehensive benefits package, which includes health coverage, an incentive program, and a 401K plan, all based on eligibility.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.



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