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Multilingual Enrollment Specialist

2 months ago

Columbus, Ohio, United States Educational Solutions Company Full time

Job Type

Full-time

Position Overview

The Multilingual Enrollment Specialist plays a crucial role in enhancing student enrollment within the organization. This position involves fostering student success by encouraging parental and community engagement in the educational journey. Responsibilities include disseminating information about available services for eligible students and families, as well as communicating details regarding organizational activities and protocols. The specialist will also assist families in connecting with external agencies as needed. Key responsibilities encompass recruiting, enrolling, processing applications, managing documentation, gathering information, and delivering exceptional customer service while serving as a resource for families. This role supports the financial department, students, and educators, thereby contributing to both educational outcomes and financial sustainability.

Qualifications

  • Skills: Proficiency in executing specific technical tasks, with a willingness to enhance skills in response to evolving job requirements. Essential skills include the ability to cultivate strong, trusting relationships with families and community partners, operate standard office equipment, utilize relevant software applications, and maintain precise records. The ability to earn the confidence and trust of others, follow through on commitments, and establish effective processes is vital.
  • Knowledge: Familiarity with potential sources for K-12 student recruitment, necessary marketing materials, and locations of recruitment events.
  • Ability: Capacity to engage with diverse individuals and groups, analyze various data, and operate specific job-related equipment. Problem-solving skills are essential for identifying issues and formulating action plans. Understanding the organization's unique advantages and capabilities is crucial. Specific abilities required include adaptability to changing priorities, effective communication with diverse groups, maintaining confidentiality, prioritizing tasks, providing customer service, organizational skills, and teamwork.
  • Background Check: Compliance with relevant background check requirements.
Scope of Responsibilities

Core Functions
  • Promote, recruit, and enroll prospective students across various campuses.
  • Facilitate enrollment meetings with potential families and community stakeholders.
  • Establish partnerships with childcare facilities to encourage the enrollment of new students.
  • Maintain a comprehensive database of student and parent contacts for reliable information dissemination.
  • Organize activities such as presentations, forums, and volunteer opportunities to support the school community and celebrate diversity.
  • Participate in various committees and boards to promote parental and community involvement in education.
  • Recruit parent volunteers to assist educators in classroom activities.
  • Communicate with parents to foster a collaborative partnership between home and school, ensuring language barriers are addressed.
  • Collaborate with teachers, parents, and community agency personnel to evaluate student progress and make appropriate referrals.
  • Engage with parents to gather information about students, aiding educators and informing parents about school policies and programs.
  • Coordinate with community leaders and organizations to enhance resources and expand program capabilities.
Leadership Attributes and Professional Competencies

Team Collaboration
  • Engage sensitively with individuals, recognizing their unique needs to foster a cohesive team approach to enhancing standards.
  • Value and leverage the experience and contributions of others.
  • Participate in professional development opportunities beyond standard working hours.
Decision-Making Skills
  • Assess when to make independent decisions, consult with others, or seek administrative guidance.
  • Analyze and interpret relevant information and data effectively.
  • Employ creative thinking to anticipate challenges and identify opportunities.
Communication Skills

Effectively prioritize and manage time, balancing the demands of various responsibilities while contributing to overall organizational development.

Achieve ambitious professional objectives and take ownership of personal professional growth.

Personal Qualities
  • Exhibit high levels of interpersonal and emotional intelligence.
  • Demonstrate a strong work ethic, reflective nature, and self-awareness.
  • Possess a proactive attitude and a solid professional foundation.
  • Uphold personal and professional integrity.
  • Maintain a positive outlook and sense of humor.
  • Exhibit resilience, composure, and control in challenging situations.
  • Work independently while utilizing standardized practices and methods, often requiring collaboration with other departments to fulfill job functions.
Additional Responsibilities

Address inquiries and provide detailed information on requirements, processes, and policies.

Gather information and assess candidates for programs, services, or courses.

Ensure accurate completion of applications and submission of required supporting materials.

Manage data entry, updates, and record reviews.

Offer guidance and recommendations to applicants and prospective candidates.

Maintain correspondence with applicants and prospective candidates.

Process enrollments and dis-enrollments.

Working Conditions
  • Typical job functions may involve physical demands such as lifting, carrying, pushing, and pulling, as well as some stooping, kneeling, and significant fine motor skills. The role generally requires sitting, walking, and standing.
  • The work environment is typically high-stress but hazard-free.
  • Maintain emotional control under pressure and manage frequent interruptions.
  • Occasional travel may be required, along with irregular hours.
  • Frequent walking, bending, reaching, and navigating stairs may be necessary.
  • Exposure to varying weather conditions may occur.