Client Service Representative
2 weeks ago
Client Service Representative
Compensation:
$19.17 Per Hour
Work Environment:
Onsite Role in Columbus, OH
Role Overview:
The Client Service Representative is responsible for managing incoming calls related to various service inquiries on Brokerage accounts. This role requires responding with a high level of precision and efficiency while consistently achieving key performance metrics set by the department.
Key Responsibilities:
- Provide functional support for Brokerage Cash Management products and services.
- Assist clients with inquiries regarding the Brokerage Online platform and Mobile application.
- Address general account or financial-related questions.
Qualifications:
- Demonstrated ability to thrive in a fast-paced, collaborative environment.
- Strong multitasking skills and adaptability to changes in a dynamic financial service center.
- A college degree or prior experience in a contact center is preferred.
Ideal Candidate:
The successful candidate will exhibit a high level of professionalism, a strong career orientation, and a commitment to delivering World-Class Service.
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