Bilingual Insurance Customer Service Representative

3 days ago

Village of Pelham NY USA, United States Link Insurance Agency Inc Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through effective communication and issue resolution.
  • Provide accurate and timely information to customers regarding insurance products, policies, and claims.
  • Utilize a customer-centric approach to identify and address customer needs, ensuring a positive experience.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Bilingual proficiency in Spanish, with the ability to communicate effectively with Spanish-speaking customers.
  • Property and Casualty license, with the ability to obtain and maintain.

What We Offer:

  • A competitive hourly rate, with opportunities for bonuses and career advancement.
  • A dynamic and supportive work environment, with ongoing training and development opportunities.
  • The chance to work with a leading insurance agency, with a reputation for excellence and customer satisfaction.

Apply Today:

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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