Healthcare Reception Coordinator
2 weeks ago
A dynamic and high-volume medical facility is seeking a skilled Healthcare Reception Coordinator.
Department Highlights:
- Collaborative teamwork environment
- Fast-paced clinic operations
- Compassionate care for patients and team members
- Innovative approach to enhancing healthcare accessibility and reliability
- High School Diploma or equivalent (mandatory)
- Preferred: Six months of experience in a medical setting
- Preferred: Experience with medical insurance
- Preferred: Six months of customer service experience in a business office
- Outgoing personality with a welcoming demeanor
- Strong attention to detail
- Able to manage multiple front desk responsibilities in a busy clinic
- Exceptional communication, interpersonal, customer service, and organizational skills
- Knowledge of insurance authorization and billing procedures
- Demonstrated strong customer service abilities
- Organizational and time management skills
- Proficient in computer applications
- Familiarity with clinic protocols and regulatory standards
- Strong work ethic and professionalism
- A team player capable of handling various tasks in a fast-paced environment
- Provide patient care utilizing the Healthcare Reception Coordinator process.
- Handle incoming calls and direct them as necessary.
- Schedule appointments in accordance with office protocols.
- Collect accurate patient and insurance details, including copays and deductibles.
- Digitally file patient access documents (e.g., ID, referrals, insurance cards) into the electronic medical record system.
- Assist in rooming patients for healthcare providers promptly.
- Manage patient check-out processes, including pricing services and scheduling follow-up visits.
- Perform record filing and retrieval, assisting with registration documentation in electronic medical records.
- Follow up with patients regarding missed appointments and send necessary communications.
- Undertake additional duties as assigned.
- Comprehensive benefits package including 401k, paid time off, medical and dental coverage, parental leave, flexible spending, tuition reimbursement, and student loan repayment programs.
- Commitment to delivering high-quality patient care through education, research, and innovative practices.
- Active participation in unit-based councils.
- A supportive team atmosphere with excellent growth opportunities.
Texas Health Resources comprises a network of healthcare professionals dedicated to providing safe, quality care across numerous locations.
Members are engaged in governance and participate in various committees and councils. Initiatives promoting diversity and inclusion have fostered a supportive, excellence-driven workplace culture, making Texas Health Resources an exceptional place to work.
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