Clinical Support Specialist

1 week ago


Cambridge, Massachusetts, United States Fenway Health Full time
Become a Vital Member of Our Health Services Team

Fenway Health is seeking a dedicated Health Services Navigator to enhance our Access: Drug User Health Program. In this pivotal role, you will assist in the operations of a walk-in medical facility tailored for individuals who use drugs (PWUD). Your contributions will be essential in ensuring that patients receive coordinated care and ongoing support throughout their healthcare journey.

Core Responsibilities:

  • Facilitate the smooth operation of the walk-in medical facility by preparing for patient appointments, performing vital sign assessments, and ensuring efficient clinic workflow.
  • Deliver harm reduction initiatives within a drop-in/syringe exchange environment, which includes training on overdose prevention and distributing Naloxone.
  • Work collaboratively with the healthcare team to manage daily activities and outreach efforts effectively.

Qualifications:

  • High School Diploma or GED equivalent.
  • Experience or certification in phlebotomy.
  • Strong commitment to harm reduction principles.
  • Excellent communication and interpersonal skills.

Preferred Qualifications:

  • CPR Certification is advantageous.
  • Prior experience in harm reduction practices.
  • Familiarity with emergency housing resources.
  • Bilingual abilities are a plus.

Benefits Offered:

We provide a competitive compensation package, inclusive of comprehensive medical and dental insurance, retirement plans, paid holidays, and vacation time. We encourage applications from LGBTQIA+ individuals, BIPOC, and historically underrepresented groups.

This position is represented by 1199 SEIU United Healthcare Workers East.



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