Senior Manager, Patient Centricity

2 weeks ago

Cambridge, Massachusetts, United States Moderna Full time
About the Role

The Senior Manager, Patient Centricity will play a pivotal role in evaluating novel digital health solutions for Moderna's clinical trials. This position will drive the adoption of remote data collection and monitoring technologies, ensuring patient-centricity is at the heart of clinical trial delivery across all therapeutic areas.

Key Responsibilities
  • Assist in the evaluation, development, and implementation of novel digital health solutions on trials
  • Support the adoption of novel digital solutions on clinical trials through advising and educating clinical teams on implementation requirements
  • Perform centralized reporting to Clinical Trial Teams (CTT) of enrollment and retention across Moderna's portfolio
  • Collaborate with Moderna Digital, Data Sciences, and Clinical Trial Equity teams on technical requirements for enabling and building internal automated visualizations of patient and site data
  • Serve as a subject matter expert on the implementation of novel patient-centric solutions, such as participant/site portals, eConsent, eCOA, telemedicine platforms, and communications systems
  • Work in strong collaboration with Moderna cross-functional teams for innovation, vendor evaluation, data, and insights
  • Support the development of training content for digital health applications/technologies implementation to ensure best-in-class experience for sites and patients on trials
  • Collaborate with the digital implementation team and support as business owner on UAT for patient-centric digital solutions applied to trials
  • Support analytics and metrics measurement on the performance of novel digital trial solutions applied to Moderna's trials
  • Help manage relationships with existing digital health solutions vendors and ensure vendors are up-to-date on Moderna's SOPs and trainings
Requirements
  • Bachelor's degree required
  • Minimum 6 years of experience in clinical trial discipline within a pharmaceutical company, CRO, or similar organization
  • Strong knowledge of data analytics and novel technology solutions in clinical trials
  • Experience in rare disease/difficult-to-recruit populations a plus
  • Experience with decentralized and hybrid decentralized trial solution implementation
  • Forward thinking and idea-driven in clinical trials
  • Knowledge of current regulatory requirements and guidelines governing clinical research
  • Excellent organizational, planning, and interpersonal skills
  • A self-starter who motivates, is detail-oriented, has tact, diplomacy, leadership skills, and a flexible and positive approach
  • Time-aware and able to challenge assumptions to optimize timelines, cost, and quality
  • Able to make sound decisions and communicate recommendations after careful consideration of various courses of action, decision support data, and past experience in trial optimization
  • Proficient with MS Office Suite (Excel, Word, PowerPoint)
  • Willingness to learn, able to take direction, and ability to manage multiple tasks
  • Self-motivated and comfortable with shifting priorities and change in a small company environment
About Moderna

Moderna is a leading biotechnology company that aspires to build the leading mRNA technology platform. We are committed to giving our people a platform to change medicine and an opportunity to change the world. Our mission is to create a culture of belonging and build an organization that cares deeply for our patients, employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. We champion the benefits of in-office collaboration by embracing a 70/30 work model, which helps to foster a culture rich in innovation, teamwork, and direct mentorship.

Moderna is a smoke-free, alcohol-free, and drug-free work environment. We are an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.

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