Client Support Associate

3 days ago


Philadelphia, Pennsylvania, United States KOP Solutions, Inc Full time

We are seeking a highly skilled Client Support Associate to join our team at KOP Solutions, Inc. As a key member of our Client Support team, you will be responsible for providing exceptional customer service and support to our clients. Through our comprehensive training program, you will develop the skills and knowledge necessary to succeed in this role and advance your career within our company.

Key Responsibilities:
  • Provide timely and effective support to clients via phone, email, and in-person interactions
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded
  • Collaborate with the operations team to evaluate account performance and identify areas for improvement
  • Track and report on client interactions and account performance to senior management
Requirements:
  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Relevant work or internship experience in business development, sales, or account management
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Regular feedback and coaching to support your success


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