Client Support Associate

3 days ago


Philadelphia, Pennsylvania, United States RPI Philadelphia Full time
Job Title: Client Support Representative

We are seeking a highly motivated and customer-focused individual to join our Client Support Representative team at RPI Philadelphia. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Job Summary:

The Client Support Representative will be responsible for interacting with potential customers, educating them on our clients' products and services, and building long-lasting relationships with customers. You will also participate in regular meetings with the Client Support Specialist team to develop strategies for achieving customer acquisition standards and sales goals.

Key Responsibilities:
  • Provide exceptional customer service and support to potential customers
  • Develop and maintain strong relationships with customers through effective communication and interpersonal skills
  • Stay up-to-date on new products, services, and sales promotions to provide accurate and timely information to customers
  • Collaborate with the Client Support Specialist team to achieve sales goals and customer acquisition standards
  • Participate in training sessions to enhance knowledge and skills
Requirements:
  • 0-2 years of experience in a customer-centric role
  • High School Diploma or equivalent
  • College Degree preferred but not required
  • Strong communication and interpersonal skills
  • Able to multitask and adapt to changing priorities
What We Offer:
  • A positive and diverse work culture
  • Opportunities for career advancement and professional growth
  • A consistent schedule and job security
  • Travel opportunities and company events

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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