Acquisition Specialist

3 days ago


Forest City, North Carolina, United States Friendship Automotive Full time

**About Us**

At Friendship Automotive, we're a customer-focused automotive group with a strong commitment to excellence. With 18 locations across 5 states and 8 cities, we're dedicated to providing an exceptional experience for our customers.

**Job Summary**

We're seeking a highly skilled **Acquisition Specialist** to join our team. As a key member of our sales team, you'll play a critical role in driving business growth and customer satisfaction.

**Key Responsibilities**

  • Respond promptly and professionally to customer inquiries, providing accurate and helpful information.
  • Collaborate closely with our sales team to follow up with existing and potential customers, ensuring a seamless customer experience.
  • Utilize market data and dealership information to build strong relationships with customers and drive sales.
  • Accurately answer customer questions using industry-standard templates and software.
  • Set customer appointments for vehicle appraisal and purchase, ensuring a smooth and efficient process.
  • Contribute to the maintenance and optimization of our Customer Relationship Management system.
  • Participate in a positive and collaborative team environment, driving business growth and customer satisfaction.

**Requirements**

  • Strong focus on providing exceptional customer service, with a commitment to excellence.
  • Proficiency in internet and computer applications, with excellent written and verbal communication skills.
  • Ability to work well in a process-driven environment, with a focus on efficiency and productivity.
  • Self-motivated and energetic, with a strong work ethic and attention to detail.
  • Availability to work flexible hours, including some Saturdays, to meet business needs.

**Benefits and Compensation**

  • Competitive compensation package, including a starting hourly rate of $15 plus a monthly bonus based on performance.
  • Comprehensive benefits package, including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and wellness and gym reimbursements.


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