Patient Outreach Coordinator

1 week ago


Fort Worth, Texas, United States Palm Medical Centers Full time
Job Summary

Palm Medical Centers is seeking a highly motivated Patient Outreach Representative to join our team. As a key member of our outreach team, you will play a critical role in introducing our practice to the Fort Worth area and enrolling new members with Medicare onto our practice.

Key Responsibilities
  • Develop and implement marketing strategies to create engagements in the community and guide patients on healthcare coverage options.
  • Enroll Medicare patients onto Palm Medical Centers as their primary care physician assigned to their HMO health plan.
  • Meet or exceed monthly enrollment targets to contribute to Palm Medical Centers' membership growth.
  • Collaborate with the Marketing Department to attend community events and generate contact lists.
  • Screen potential members about their healthcare needs and work with partnered insurance agents and brokers to guide patients on the best health plan selection.
  • Educate potential members about center services, how to access services, and overall member eligibility.
  • Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour.
  • Work with the Case Management Team for appropriate enrollment strategies.
  • Provide customer service throughout the entire length of membership for patient center retention.
Requirements
  • High school or equivalent (Required)
  • Sales experience (Required)
  • Community Outreach experience (Preferred)
  • Event planning experience (Preferred)
  • Marketing experience (Preferred)
Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Palm Medical Centers is an equal opportunity employer committed to diversity and inclusion in the workplace.



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