Vice President of Deposit and Loan Servicing Operations

7 days ago


Sacramento, California, United States Golden 1 Full time
Job Summary

We are seeking an experienced Vice President of Deposit and Loan Servicing Operations to lead our team in delivering exceptional service to our members. As a key member of our senior leadership team, you will be responsible for overseeing all credit union functions and operations related to consumer and business loans, lines, and leases.

Key Responsibilities
  • Leadership and Strategy: Define and build buy-in for the business unit's strategic vision; implement solutions that deliver the strategy.
  • Operational Excellence: Lead changes necessary to support firm growth strategy while ensuring Golden level member service and creating a scalable operation within current cost structure.
  • Risk Management: Collaborate with senior management, peers, and partners across the credit union on enterprise and departmental initiatives to accomplish strategic goals and remain within low-mod risk appetite.
  • Process Improvement: Leverage data and analytics to solve problems and articulate operational strengths, weaknesses, and ongoing performance.
  • Team Management: Manage, develop, coach, and hold talent accountable to achieve high-performing team objectives.
Requirements
  • Experience: Minimum ten years of progressively responsible management experience within a financial institution in cards, loan, and account servicing operations.
  • Education: Bachelor's Degree in related field or equivalent work experience.
  • Skills: Strong oral and written communication skills, office productivity software, loan and deposit processing, account and loan servicing operations, applicable regulations and procedures, and evolving industry trends.
What We Offer

At Golden 1, we offer an excellent benefits package, tuition reimbursement, training opportunities, and scholarships for our employees' dependents. We are committed to creating a positive and inclusive work environment that fosters growth and development.



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