Resident Services Coordinator
2 weeks ago
We are seeking a highly motivated and experienced Resident Services Coordinator to join our team at Eden Housing. The successful candidate will be responsible for assessing resident needs, developing and implementing programming to meet those needs, and providing linkages to needed services for low-income residents living in affordable housing developments.
Key Responsibilities- Conduct needs assessments and develop comprehensive plans to address resident needs
- Implement educational and enrichment activities for children and youth in the on-site after school program
- Promote the after school program to property and local schools
- Maintain ongoing collaboration with local elementary schools and communicate regularly with teachers regarding student progress
- Participate in organizing meetings and workshops for parents to discuss youth concerns and successes
- Report any concerns about the well-being of families and children involved in the program
- Maintain program files and records
- Surveys the resident population to identify priority needs and solicit resident input on service preferences
- Develop strategies to link residents with needed services and provide assistance in overcoming barriers to access
- Establish and maintain partnerships with relevant organizations and individuals to provide on-site services to residents and the community
- 2-4 years of experience and/or training in community development, social services, or a related field
- Training or experience working with diverse cultures and specific populations, depending on the property
- Experience with populations such as children and families, seniors, people with developmental disabilities or chronic mental illness, HIV/AIDS may be helpful or required
- Crisis and mental health experience preferred
- Experience conducting community assessments, applying conflict management and de-escalation techniques, and organizing community groups, events, and programs preferred
- Knowledge of services available in Bay Area counties
- Experience with and aptitude for working with children and families
- Knowledgeable of trauma-informed care, mental health 101, housing first principles, harm reduction preferred
- Experience with permanent supportive housing preferred
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
- Ability to respond to changing situations and priorities
- Ability to work independently and as part of a team
- Ability to work some evenings and weekends, as required
- Ability to establish trusting, confidential relationships
- Proven ability to work with diverse groups in cooperative problem-solving and consensus building
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