Platform Product Strategist

2 weeks ago

Brentwood, Tennessee, United States Ncontracts Full time
Job Overview

Platform Product Strategist
Remote | Product and Development | Full-Time

ABOUT NCONTRACTS

Ncontracts, based in Nashville, Tennessee, is a leader in integrated risk management and compliance solutions, serving over 4,000 financial institutions across the nation. Recognized multiple times as one of the Inc. 5000 Fastest Growing Companies and consistently awarded as a 'Best Place to Work', we provide a vibrant work environment that promotes career advancement and a healthy work-life balance.

Our team consists of industry experts committed to enhancing the financial services sector through innovation and thought leadership. We are in search of creative, collaborative, and self-motivated professionals across various functions—from developing state-of-the-art solutions to sales, marketing, customer support, and more. Join us in our mission to fortify the financial industry while advancing your career in a supportive and dynamic setting that values your unique skills and insights.

We are in need of a Platform Product Strategist to take a pivotal role in leading one of our squads and contribute to our success by developing outstanding products that resonate with our customers.


ROLE RESPONSIBILITIES

As a Platform Product Strategist on our platform team at Ncontracts, you will have the opportunity to spearhead innovative and transformative projects, delighting our customers and driving business growth. For the platform functionalities you oversee, you will ensure our customers are satisfied with the products you present through impeccable execution. Your leadership will be crucial in guiding your squad on their journey to develop these capabilities, and we value your unique perspective in crafting solutions that propel our business and your career forward.

Your key responsibilities will include:

  • Prioritization: Continuously assess product capabilities based on market trends and customer requirements to meet the needs of over 4,000 clients. With our rapid growth, there are abundant opportunities to explore daily, making your decisions critical to our success.
  • Collaboration: Engage with customers, potential clients, and internal stakeholders to identify and recommend optimal solutions at the right time, aligned with our strategic direction and your expertise.
  • Delivery & Success: Oversee the initiatives you lead, ensuring they reach completion while measuring success and learning from the outcomes.
  • GTM Activities: Assist in go-to-market strategies so that our clients, who depend on Ncontracts, understand the value of our offerings. Communicating new features and enhancements, both internally and externally, will foster adoption and enhance customer satisfaction.
  • Continuous Learning: Learn from fellow product team members and mentors within the organization, demonstrating a desire for knowledge to advance your career as a product strategist. We aim to be a world-class product organization that develops elegant, market-driven solutions for our customers across various sectors.
  • Education: Provide insights about the platform and its functionalities to both internal teams and clients, contributing to the overall success of the product portfolio.

IDEAL CANDIDATE PROFILE

The ideal candidate will possess a proven history of collaborating with development teams, internal stakeholders, and clients to prioritize, document, and guide the delivery of new features and enhancements. You are:

  • Results-Oriented: A driven Product Strategist focused on delivering tangible results across the teams you support.
  • Analytical Thinker: Someone who enjoys tackling complex challenges and devising straightforward solutions.
  • Customer-Centric: While optimizing product delivery, you remain focused on customer needs, prioritizing user experience throughout the product lifecycle.
  • Effective Communicator: Capable of clearly conveying complex problems and solutions to diverse audiences with varying technical expertise.
  • Detail-Oriented: Possess strong analytical skills with a keen eye for detail, utilizing data to inform decisions.
  • Collaborative Negotiator: Able to foster strong relationships and achieve consensus with cross-functional teams to move towards clear objectives.

QUALIFICATIONS
  • A bachelor's degree in business, engineering, UX design, or a related field; MBA preferred.
  • 3+ years of relevant experience, ideally in a B2B SaaS environment.
  • Experience with platforms, integrations, or APIs is preferred.
  • Familiarity with agile software development methodologies is strongly preferred.
  • Experience in the financial technology (FinTech) or regulatory technology (RegTech) sectors is advantageous.
  • Working knowledge of statistical and analytical techniques as part of commercially available data analysis tools is highly desirable.
  • Experience with product analytics tools such as Pendo, Amplitude, or Adobe Analytics is preferred.

BENEFITS
  • A dynamic and fast-paced work environment.
  • A responsible PTO plan that meets or exceeds state and local medical and family leave laws.
  • 11 paid holidays.
  • Community and social events to foster connection and engagement.
  • Mental health benefits.
  • Medical, dental, and vision insurance.
  • Company-paid group life insurance, short- and long-term disability.
  • Flexible spending account and health savings account.
  • Aflac benefits – critical illness, cancer protection, and hospital choice.
  • Pet insurance.
  • 401(k) with company match from day one of employment.
  • 2 paid volunteer time off days.
  • And much more.

COMPENSATION

The pay range for this role, with the final offer amount dependent on education, skills, experience, and location, is $100,000 to $120,000 per year. This position may be eligible for an annual discretionary incentive award based on company and individual performance, which is not guaranteed.


EQUAL OPPORTUNITY EMPLOYER

Ncontracts is committed to providing equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTE: This job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

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