Credentialing Coordinator

2 weeks ago

Brentwood, Tennessee, United States IDEMIA Full time

Position Overview:

IDEMIA stands at the forefront of identity and security solutions. Our goal is to foster a secure and seamless future where identity verification is unquestionable, ensuring that only you can assert your identity. As a globally distributed organization, we harness cutting-edge technologies to provide exceptional products and services across various sectors, including finance, telecommunications, identity verification, security, retail, sports entertainment, government, and IoT. Our diverse team of 14,000 professionals from numerous nationalities communicates in over 20 languages, collectively shaping solutions that influence the daily lives of individuals and nations. In a world where identity protection is crucial, join us in safeguarding the principle of one person - one identity.

Key Responsibilities:

  • Thoroughly review credentialing documentation and collaborate with candidates and cross-functional teams to address any missing, incomplete, or expiring items.
  • Maintain organized filing systems for all candidates undergoing the credentialing and onboarding procedures.
  • Lead initiatives aimed at streamlining the onboarding process to reduce processing time.
  • Communicate regularly with internal and external candidates through email and phone correspondence.
  • Ensure adherence to regulatory compliance standards for state and federal programs.
  • Develop criteria and workflows for candidates to fulfill state and federal requirements for system access.
  • Identify and propose enhancements to workflows and processes to boost accuracy and efficiency.
  • Utilize advanced Microsoft Excel skills for daily data entry, function building, sorting, and filtering large datasets, and generate data-driven reports as needed.
  • Safeguard confidential records and sensitive information, including security details, personnel contacts, background check submissions, and employer data.
  • Employ Microsoft Outlook for daily administrative tasks.
  • Engage in collaborative meetings and may act as a point of contact for specific programs or platforms.
  • Assist in the regular internal and external audits of records.
  • Embrace the concept of continuous improvement to acquire new skills in response to evolving initiatives.
  • Comply with all company and departmental policies regarding security and confidentiality.

Qualifications:

Knowledge, Skills, and Abilities:

  • Strong analytical abilities to compile, assemble, and report on data records.
  • Exceptional attention to detail.
  • High self-motivation and energy, capable of working independently.
  • Excellent organizational and time management skills.
  • Well-developed oral and written communication capabilities.
  • Ability to cultivate working relationships with leadership and other key contacts.
  • Capacity to support multiple team members and projects simultaneously while prioritizing effectively in a fast-paced environment.
  • Proficiency in Adobe and/or FoxIt PDF, along with the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Ability to collaborate as part of a team with strong interpersonal skills.

Education and Experience:

  • A minimum of 2 years of experience in credentialing.
  • A Bachelor's or Associate's degree is preferred.

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