Rehabilitation Patient Access Specialist

1 week ago


Fall River, Massachusetts, United States Southcoast Health System Full time

Position Overview:

Discover why Southcoast Health has been recognized as the Best Place to Work for six consecutive years.

At Southcoast Health, we are dedicated to our patients, our colleagues, and our community. This commitment is not just a mission; it is the essence of our culture, and you will play a vital role in it.

As a not-for-profit health system, Southcoast Health operates multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island.

Located within local communities, we provide inclusive and ethical workplaces where our highly skilled professionals deliver exceptional healthcare services close to home.

We are currently seeking a qualified Patient Access Representative for our Rehabilitation Services.

Incentive: $1,500 sign-on bonus available for new hires.

Work Schedule: 40 hours per week

Shift Details: Day shift; Monday 8:00 AM - 6:00 PM, Tuesday 7:30 AM - 3:00 PM, Wednesday and Thursday 7:30 AM - 5:30 PM, Friday 7:30 AM - 12:00 PM.

Location: Charlton Memorial Hospital, Fall River, MA

A career with Southcoast Health provides:

  • A culture that values well-being and celebrates the diverse backgrounds of our employees and the communities we serve.
  • Competitive compensation and a comprehensive benefits package.
  • A generous Earned Time Off program.
  • Employee Wellbeing initiatives.
  • 403B Retirement Plan with company matching.
  • Tuition assistance and Federal Loan Forgiveness options.
  • Opportunities for professional development and tailored leadership training.

Note: Benefits are available to regular status employees scheduled for a minimum of 20 hours per week.

Southcoast Health is an Equal Opportunity Employer.

Key Responsibilities:

Under the general supervision of the Team Leader, Rehabilitation Operations, you will perform various office support tasks, coordinate patient care processes, and carry out other related duties in accordance with established policies and procedures of the Rehabilitation Services department.

Qualifications:

  • High school diploma or GED is required.
  • Associate's Degree preferred or equivalent relevant work experience.
  • Knowledge of medical terminology is essential.
  • Proficient keyboarding skills are necessary.
  • Computer proficiency is required.
  • Strong reasoning and critical thinking abilities are essential, along with the capacity to thrive in a fast-paced environment while multitasking.
  • Exceptional customer service skills are mandatory.
  • A minimum of three years of relevant medical office experience is required.
  • Must be fully vaccinated against seasonal influenza and COVID-19 or qualify for an exemption.

Compensation:

Pay Rate: USD $27.50 per hour.



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