Customer Relations Manager
1 week ago
We are a leading automotive retailer in the United States, part of the Asbury Automotive Group, a Fortune 500 company. Our mission is to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members to thrive.
Job SummaryWe are seeking a highly skilled Customer Relations Manager to join our team. As a key member of our sales and service team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving business growth.
Key Responsibilities- Maintain accurate records of customer interactions and complaints
- Work closely with sales and service teams to ensure seamless customer experiences
- Develop and implement customer relations programs to build loyalty and retention
- Conduct training sessions for sales and service personnel on customer service and communication skills
- Assist in resolving customer complaints and issues
- Collaborate with department managers to achieve business objectives
- Excellent communication and customer service skills
- Strong organizational and problem-solving skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Prior customer service experience preferred
- Semi-monthly pay
- Paid holidays and paid time off
- Deferred holiday pay match
- Paid training
- Insurance and retirement benefits
- Learning and career development opportunities
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.
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Customer Relations Manager
2 weeks ago
Baltimore, Maryland, United States Lhmauto Full timeAbout Asbury Automotive GroupWe are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests and promoting a fun, supportive, and inclusive environment for our team members.Job SummaryWe are seeking a highly motivated and customer-focused Customer Relations Manager to join our team. As a key member of...
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Customer Relations Manager
4 weeks ago
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Regional Customer Relations Specialist
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HR Employee Relations Manager
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Customer Order Management Specialist
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Customer Service Manager
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Public Relations Manager
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Corporate Relations Director
5 days ago
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Corporate Relations Director
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Corporate Relations Director
1 day ago
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Corporate Relations Director
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Customer Service Manager
4 days ago
Baltimore, Maryland, United States Michaels Stores Full timeJob Title: Customer Service ManagerMichaels Stores is seeking a highly skilled Customer Service Manager to lead our front-end operations and deliver exceptional customer experiences. As a key member of our store team, you will be responsible for managing and executing effective customer service strategies, leading omnichannel processes, and maintaining store...
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Labor Relations Director
24 hours ago
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Customer Service Manager
1 day ago
Baltimore, Maryland, United States Michaels Stores Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to lead our front-end operations and deliver exceptional customer experiences in our store. As a key member of our team, you will be responsible for managing and executing effective omnichannel processes, maintaining store recovery standards, and ensuring compliance with company policies and...
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4 weeks ago
Baltimore, Maryland, United States The Johns Hopkins University Full timeJob SummaryThe Johns Hopkins University is seeking a highly skilled and experienced Director of Labor Relations to join our team. As a key member of our Employee and Labor Relations department, you will be responsible for handling all labor relations issues across the university.Key ResponsibilitiesStrategic Planning and ComplianceDevelop and implement labor...
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Labor Relations Director
5 days ago
Baltimore, Maryland, United States InsideHigherEd Full timeJob Title: Director Employee and Labor RelationsWe are seeking a seasoned professional to join our team as a Director Employee and Labor Relations. This role will be responsible for overseeing all labor relations activities across the organization, ensuring compliance with labor laws and regulations, and fostering positive relationships with labor unions.Key...
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Mobilization and Faith Relations Coordinator
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