Avaya Technical Support Specialist
4 weeks ago
Position Summary:
Global Data Consultants is actively looking for an Avaya Technical Support Specialist to join our team.
Key Responsibilities:
Deliver assistance to internal teams and clients regarding voice networking and applications.
Diagnose and resolve enterprise voice-related issues, including system outages.
Address and rectify challenges with Avaya systems on-site.
Oversee daily operations including adds, moves, changes, and user support.
Essential Qualifications:
Proficient in Avaya Communication Manager, with experience in Versions 8/10 preferred.
Background in a multifaceted IT environment is advantageous.
Experience with Avaya Aura Platforms, including administration, maintenance, and implementation.
Demonstrated capability to manage multiple projects and collaborate effectively across various organizational levels.
Ability to work alongside project teams and managers as a service provider.
Basic understanding of telephony concepts, including wiring, cross connects, and demarcation points.
Familiarity with CAT 5/6 cabling systems.
About Us:
Our Mission:
At Global Data Consultants, we are committed to being at the forefront of technological advancements.
We are a comprehensive staffing and IT service organization dedicated to making a positive impact in our communities by identifying, developing, and implementing effective solutions.
Why Choose Global Data Consultants?Innovative Technology and Solutions
Opportunities for Career Advancement
Employee-Focused Work Environment
Extensive Benefits Package
Paid Time Off and Holidays
Diversity and Inclusion:
Global Data Consultants is an equal opportunity employer, encouraging applicants from all backgrounds to apply.
Our aim is to empower our teams to reach their full potential and support their professional development, regardless of race, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.
In accordance with federal regulations, all hires will be required to verify their identity and eligibility to work in the United States and complete the necessary employment eligibility verification forms upon hire.
Global Data Consultants, PA USA
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