Front Office Representative

1 week ago


Bloomington MN USA, United States Radisson Hotel Group Full time
Job Title: Front Office Representative

We are seeking a highly motivated and customer-focused Front Office Representative to join our team at Radisson Hotel Group. As a Front Office Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.

Key Responsibilities:
  • Provide exceptional customer service and ensure a warm welcome to all guests
  • Process guest arrivals and departures, including check-in and check-out procedures
  • Handle guest inquiries and resolve any issues or concerns in a timely and professional manner
  • Work closely with other departments to ensure seamless communication and coordination
  • Maintain accurate records and reports, including guest information and hotel operations
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and knowledge of hotel operations software
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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