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Restaurant Operations Manager
2 months ago
The Assistant General Manager will oversee and manage the daily operations of the restaurant, ensuring customer satisfaction with all aspects of the dining experience.
Key Responsibilities:- Coordinate daily Front of the House and Back of the House restaurant operations.
- Organize and supervise shifts, ensuring seamless execution of restaurant services.
- Handle customer complaints, resolving issues in an efficient and hospitable manner.
- Hire and train FOH restaurant staff, focusing on guest service and hospitality.
- Appraise staff performance and provide feedback to improve productivity.
- Ensure compliance with sanitation and safety regulations, as well as alcoholic beverage regulations.
- Contribute to controlling costs via labor, food, and beverage cost controls.
- Conduct daily inspections to ensure compliance with health, safety, food handling, and hygiene standards.
- Organize and oversee employee schedules, ensuring adequate staffing levels.
- Maintain and ensure accurate daily payroll and financial information.
- Competitive wages (entry level salary range $65-75k)
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401k Plan
- Flex Spending
- Discounts for dining in our restaurants
- Bonus potential for managers
- Ongoing career development
Family-owned and operated since 1969, we at The Brigantine Restaurants attribute our success and longevity to our outstanding employees and managers. We pride ourselves on a culture built on our team approach and guest-centered focus, encouraging open communication and partnership in each of our successful restaurants.
Our mission is to create an environment where our guests feel at home and our team members thrive. With over 20 restaurants across 7 concepts throughout San Diego County, we offer a dynamic and supportive work environment.
Requirements:- A minimum of 3 years current experience in a full-service restaurant.
- An ability to anticipate guests' needs and respond appropriately with a sense of urgency.
- Strong coaching skills with a proven ability to motivate and develop team members.
- A passion for hospitality and commitment to guest service.
- Organizational skills and ability to adapt quickly to any situation.
- Honesty, integrity, and professionalism.
- A strong desire to continue developing themselves.
- Knowledge of systems, methods, and practices that contribute to extraordinary guest experiences.
- A flexible schedule - able to work a combination of days, nights, weekends, and holidays.
