Restaurant Operations Manager

2 days ago


La Mesa, California, United States Brigantine Restaurants Full time
Job Summary

The Assistant General Manager will oversee and manage the daily operations of the restaurant, ensuring customer satisfaction and compliance with health, safety, and sanitation regulations.

Key Responsibilities
  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Organize and supervise shifts, ensuring efficient and hospitable service.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Train and develop team members, providing feedback and coaching to improve productivity.
  • Contribute to controlling costs via labor, food, and beverage cost controls.
  • Conduct daily inspections to ensure compliance with health, safety, and food handling standards.
  • Organize and oversee employee schedules, ensuring adequate staffing and coverage.
  • Maintain accurate daily payroll and financial information.
Requirements
  • A minimum of 3 years current experience in a full-service restaurant.
  • Strong coaching skills and ability to motivate and develop team members.
  • A passion for hospitality and commitment to guest service.
  • Organizational skills and ability to adapt quickly to any situation.
  • Honesty, integrity, and professionalism.
  • A flexible schedule, able to work a combination of days, nights, weekends, and holidays.
About the Brigantine Family of Restaurants

Family-owned and operated since 1969, we at The Brigantine Restaurants attribute our success and longevity to our outstanding employees and managers. We pride ourselves on a culture built on our team approach and guest-centered focus, encouraging open communication and partnership in each of our successful restaurants.



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