Restaurant Operations Manager

2 hours ago


La Mesa, California, United States Brigantine Restaurants Full time
Job Overview

The Restaurant Manager will oversee and manage the daily operations of the restaurant, ensuring customer satisfaction with all aspects of the dining experience.

Key Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Organize and supervise shifts, ensuring seamless service delivery.
  • Handle customer complaints, resolving issues in an efficient and hospitable manner.
  • Train new and current employees on proper guest service and hospitality.
  • Appraise staff performance and provide feedback to improve productivity.
  • Ensure compliance with sanitation and safety regulations.
  • Contribute to controlling costs via labor, food, and beverage cost controls.
  • Conduct daily inspections to ensure compliance with health, safety, food handling, and hygiene standards.
  • Maintain and ensure accurate daily payroll and financial information.

Benefits:

  • Competitive wages (entry level salary range $60-65k)
  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401k Plan
  • Flex Spending
  • Discounts for dining in our restaurants
  • Bonus potential for managers
  • Ongoing career development

About the Brigantine Family of Restaurants: Family-owned and operated since 1969, we at The Brigantine Restaurants attribute our success and longevity to our outstanding employees and managers. We pride ourselves on a culture built on our team approach & guest-centered focus, encourage open communication, and thrive on the level of partnership this affords in each of our successful restaurants. Together we work towards our Mission Statement: Every Guest Leaves Happy It is our goal to create an environment where our guests feel at home and our team members thrive. The Brigantine, Inc. currently has over 20 restaurants across 7 concepts throughout San Diego County, The Brigantine Seafood and Oyster Bar, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, and Portside Coffee & Gelato.

Requirements:

  • A minimum of 2 years current experience in a fast-paced/full-service restaurant.
  • Knowledge of systems, methods, & practices that contribute to extraordinary guest experiences.
  • A passion for hospitality & commitment to guest service.
  • An ability to anticipate guests' needs and respond appropriately with a sense of urgency.
  • Strong coaching skills with a proven ability to motivate & develop team members.
  • Honesty, integrity, & professionalism.
  • A strong desire to continue developing themselves.
  • Organizational skills and ability to adapt quickly to any situation.
  • A flexible schedule - able to work a combination of days, nights, weekends & holidays.


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