Insurance Claims Evaluator
2 weeks ago
About the Universities of Wisconsin
The Universities of Wisconsin represent a distinguished system of public higher education, serving approximately 162,000 students annually and employing around 35,000 faculty and staff across the state.
With 13 institutions throughout Wisconsin, the Universities of Wisconsin stand as a vital academic, cultural, and economic asset for the state, the nation, and the global community.
Mission of the Office of Risk Management
The Office of Risk Management is dedicated to fostering a safe and healthy educational environment for students, faculty, staff, and visitors utilizing the programs and facilities of the UW System. Our mission is pursued through:
- Proactive loss prevention and environmental management
- Expert management of property, liability, and workers' compensation claims
- Protection of UW System assets
- Conducting risk assessments and developing mitigation strategies
The Office is committed to developing and maintaining emergency management systems, monitoring high-risk areas, providing expert guidance on workers' compensation claims and workplace injuries, and negotiating insurance policies on behalf of the UW System.
Position Overview
Under the close supervision of the lead Senior Examiner and the Risk Manager, this role involves managing a designated segment of university employee workers' compensation claims.
Key Responsibilities
The primary responsibilities include:
- Receiving and investigating claims to approve, suspend, or deny them in accordance with Wisconsin Statutes, Chapter 102.
- Issuing timely workers' compensation benefits following a compensability determination and maintaining appropriate case reserves.
- Interpreting and evaluating medical reports to ascertain benefits.
- Handling confidential employee data and medical records with discretion.
- Recommending the use of third-party services, including private investigations and independent medical examinations.
- Assessing the potential for third-party lawsuits and informing all parties of the state's subrogation interests.
- Assisting campuses in creating early return-to-work programs aimed at restoring injured workers to their pre-injury health and employment status.
- Processing medical bills when appropriate and authorizing payments for bill reviews.
Minimum Qualifications
While experience in workers' compensation is advantageous, entry-level candidates are encouraged to apply as on-the-job training will be provided. Candidates must possess:
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Exceptional customer service abilities
- Analytical skills to assess complex problems and make independent decisions
Preferred Qualifications
Ideal candidates will have substantial experience in one or more of the following areas:
- Claims management
- Basic knowledge of medical terminology
- Understanding of relevant workers' compensation laws and return-to-work programs
Commitment to Inclusive Excellence
Inclusive Excellence is a core value at the Universities of Wisconsin, fostering strength, creativity, and innovation. We appreciate the contributions of every individual and recognize how their diverse identities, cultures, backgrounds, experiences, and perspectives enrich our community. We are dedicated to achieving excellence in teaching, research, community service, and diversity as interconnected goals.
The Universities of Wisconsin strive to create a welcoming and inclusive environment for individuals from all backgrounds, serving the State of Wisconsin and the public good.
Conditions of Employment
All candidates will undergo a criminal background and sexual harassment check prior to employment.
Successful applicants must ensure their eligibility to work in the United States on or before the effective date of appointment.
Work Location
Limited telecommuting or hybrid work options may be available after a satisfactory probationary period. Preference will be given to candidates residing within the state.
Compensation and Benefits
This is a full-time, salaried (exempt) limited appointment. Well-qualified candidates can expect a starting annual salary within the range of $50,000 - $62,500, commensurate with education, experience, and qualifications. The Universities of Wisconsin offer an excellent benefits package.
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